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247 Blinds Reviews

4.7 Rating 499 Reviews

92 %

of reviewers recommend 247 Blinds

Company Reviews

About 247 Blinds:

The UK's leading online made to measure blinds retailer with a huge choice of all different blinds types and styles. We pride ourselves on excellent quality, great prices and fast delivery times. We cater for all blind types and shutters and everything is delivered directly to your door ready to be fitted. Everything clicks into place!

Visit Website

Phone:

01484 443790

Location:

Unit A,
Trident Business Park, Neptune Way,,
Huddersfield
United Kingdom
HD2 1UA

247 Blinds 5 star review on 25th August 2023

247 Blinds 5 star review on 21st April 2023

247 Blinds 5 star review on 29th January 2023

247 Blinds 5 star review on 29th January 2023

247 Blinds 5 star review on 26th January 2023

247 Blinds 5 star review on 29th September 2022

247 Blinds 5 star review on 14th September 2022

33

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of blinds terrible, made very cheaply and couldnt put together after trying all day. Blinds not straight. Got fobbed off by customer service who drag their heels to try and resolve. Still without order and a refund. Not a happy customer and would not recommend.”

Posted 1 year ago

Hi Laura Thanks for speaking with me today. I'm really grateful for your time. I'm very sorry for the issues you encountered and I can assure you this was definitely an isolated incident. I will be looking into this further so we can improve our service where possible, moving forward. Apologies again for the inconvenience caused. Kindest regards, Rebecka

Posted 10 months ago

“I’m waiting for a call/reply I was advised delivery would be latest 6.9 called order shows complete called yesterday to be told not sent out yet and not sure when they will be. Can you help ? thanks”

Posted 1 year ago

“They have made my blinds the wrong size , but refuse to admit it or correct the mistake they have made. I purchased ‘exact size’ blinds per the website instructions, which say I will receive a blind the exact size I have put down, but they have manufactured them to go in a recess and have made them 4cm smaller. Atrocious customer service.”

Posted 1 year ago

“If I could give zero stars I would. Waited almost 2 weeks for my blinds and they're the wrong size Plastered all over the site "we will not refund if you give the wrong measurements" so I follow th3e instructions to the letter....and the blinds I receive? 4mm under width of the measurements given So now I'm on day 4 of waiting for a response in "2 days" My recommendation, avoid this company.”

Posted 1 year ago

Hi Matthew, Really sorry to hear your new blinds don't fit. We are going to give you a quick call to discuss and I am sure we rectify any issues you are having. Speak soon Thanks Glenn

Posted 1 year ago

“I followed the instructions to the point when it came to measuring up. The blinds have arrived but are too wide and totally useless to me. I cannot afford to get another set now to finish my kitchen off.”

Posted 1 year ago

“I ordered 3 sets of blinds from this company a while back, two were fine but the vertical blinds are too large for the recess by a few mm. Like another reviewer, I was not able to put them up right away and the company are refusing to replace them as I didn't contact them in the first 30 days of delivery. I provided the exact measurements as requested on the site, but there is some unclear wording about extra mm needed for the fittings. I have shown this wording to several friends to make sure it's not me and they agree it's unclear. However the tone in my correspondence with customer service insinuates I am some sort of moron. I provided exact measurements for the recess for all 3 sets of blinds, and they were able to subtract what was needed for the fittings for 2 of them, but not for the vertical blind rail. I already wrote a review on TrustPilot, but I am coming over here to leave one as after I submitted my review, another one miraculously appeared an hour later, talking about how great CS are and how important it is to follow the CLEAR instructions on the company website when measuring.🙄 What a bunch of cowboys. These blinds are cheap for a reason. God help you if you have an issue - it's a gamble.”

Posted 2 years ago

“Total waste of money. Ordered custom size curtains as our living room window is quite large and non standard size. Followed company's measurement guide and placed order. When curtains arrived they were more than double the size I ordered! How big do the think our window actually is! If you have any sense please do not use them.”

Posted 2 years ago

“Original order went missing. Second order was delivered to the wrong address.. even though the right address was actually printed further down on the box. Customer services refusing to acknowledge it was ever meant to go to a different address. Not a great B2B experience.”

Posted 2 years ago

“just avoid!!!! customer service not exist there. lie how everyone just want to rip u off !!!”

Posted 2 years ago

“Very Bad Service Very Bad Service, take 2 months to get 5 windows blind and received separate delivery.. every time we called.. they say it is on delivery and u will received today or tomorrow and never arrived.. which we have been waiting over 1 months of dispatched date on their website account. Also the tracking number for the delivery is not the right never and could never track my order.. I would give 0 star rating. Update.. i got an called from their company after i wrote the above review on trustpilot and again, they say i will receive it by last Friday 15th May, and didnt received the item or phone call until 18th May.. VERY BAD SERVICE .. would not recommand to order from them... No responsible for your ITEM.”

Posted 2 years ago

“Great looking Great looking, great quality and reasonable deliver! I hear your ask why the 1 star? Fitting, in all the fitting instructions, be it video or written instructions it does not tell you, you will have to drill the fixing holes in the shutters themselves. All instructions have all predrilled holes, and I guess they were missed when being manufactured! The customer service team told me (email response) Good Morning, Michael Apologies you are finding there to be issues with the shutters. Unfortunately this shutter does not come with pre fixed holes and must be manually created to allow fitting, If you require further assistance with instructions on how to fit the shutters please don't hesitate to contact us. Hi Dale, I have just looked back at your installation videos, and the frames being fitted are predrilled, photos attached... please advise.... Hello Michael Thank you for replying to my email. I understand that this is not ideal and apologise. This particular shutter does not have the pre drilled holes. I will feed this back to our improvement and production teams to discuss making that feature to be added in the future. For the inconvenience this may cause. I would like to offer a 5% additional discount for the inconvenience caused. If you have any questions please feel free to respond to this email. Hi Dale, thank you but you keep the 5% a gift from me to you, all I want is holes! could you please supply fitting instructions. Kind regards Michael Hi Mark, Mark!!!!! Apologies that we are unable to provide the holes with this current model. I have included a link to a PDF document on how to fit shutters. They follow the same instructions as those that come fitted with the holes, with the difference with your brand needing the holes to be manually created. If you require further assistance with fitting the shutters. Please don't hesitate to contact me and I will be happy to help and apologies in regard to any inconvenience caused. All i want to do is make you aware, 247 Blinds do not tell you anywhere that you will be drilling the frame yourself, I looked at everything before purchasing this shutter, and to be honest if in the fitting instructions said I would be drilling the frame I would of purchased it from another company that supplied holes... 247 Blinds, update your online fitting instructions, update the shutter page so people can see what type or model has predrilled holes and you would be receiving 5 stars all day long.”

Posted 2 years ago

“Colour of blinds received did not match sample received from company. Two black out blinds ordered and both too small for recess, had to move the brackets in so they fit, but now lets light in down both sides - therefore waste of money. I sent photos to prove this, but they keep saying within their tolerance, but even taking this into account, they are still too short in width. I would not recommend.”

Posted 2 years ago

“I purchased those blind because didn’t required drilling.Well it did not work for my windows only by drilling.Not the best quality either.Customer service contacted me to ask why I left them a negative feedback and was very rude saying that nothing they can do just because didn’t fit my windows.Clearly saying tin drilling require.Then why you sending in the package tools for drilling? All went straight in the bin. Not satisfied with quality and their poor customer service.Will not order it again.”

Posted 3 years ago

“Shocking customer services Shocking delivery times Damaged packaging 11 weeks delivery Incorrect labeling on boxes Customer service: Nothing we can do”

Posted 3 years ago

“3 blinds delivered 16 December 2020 all very nice. Only enough brackets to fit 2 blinds. Still waiting for the missing brackets 07/01/21.”

Posted 3 years ago

“Very poor quality of customer service/ aftercare. Their blinds themselves function well and are of satisfactory quality. However, on multiple different occasions the delivery of my orders have been delayed for several weeks (or in one case, months!) after their estimated dispatch date. 247 Blinds have lost my order, sent the wrong item and have required multiple chasing to rectify problems. Though their customer service team readily acknowledged that 247 Blinds had made significant errors, they were nevertheless unwilling to offer a discount to compensate for the disruption caused. I regret to say I would certainly not recommend.”

Posted 3 years ago

“DO NOT USE THIS COMPANY Ordered blinds and the first delivery was damaged , re ordered waited 3 weeks and the second was damaged more than the first ita a manufacturing fault because the blinds are like second hand and badley damaged .... RIP OFF”

Posted 3 years ago

“The blinds arrived on time but they are too long. Contacted the company by email and was immediately told we were in the wrong without asking for any information. They've asked for a picture for proof of measurements. I've sent this photo and heard nothing since. The product is so far very disappointing and their customer service is abysmal. Not impressed at all.”

Posted 3 years ago

“Do not use this company. The blinds took over a month to arrive and when they did they had supplied the wrong fittings. They consistently ignored my requests for a refund and only responded when I escalated it to Paypal. A month later they are still saying they will pick up the faulty blinds but no courier ever arrives to pick it up. I am £133 out of pocket and have wasted days chasing this company and waiting for couriers which never arrive. There are plenty of other companies out there, avoid 247 Blinds.”

Posted 3 years ago

“Ordered blinds nearly 3 months ago, never came, chased and chased customer service who told me they had been delivered but couldn't tell me on what date?? After lots of chasing admitted probably not delivered and would replace - then ignored me and didn't replace. Sent multiple emails over and over again, when they do respond they make promises to refund/replace and then just ignore me again and do neither. They have my money but I have no blinds. 3 weeks since I was last able to get a response. Don't order anything from this company - they will take your money and not care about providing a product!”

Posted 3 years ago

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247 Blinds is rated 4.7 based on 499 reviews