Great looking Great looking, great quality and reasonable deliver! I hear your ask why the 1 star? Fitting, in all the fitting instructions, be it video or written instructions it does not tell you, you will have to drill the fixing holes in the shutters themselves. All instructions have all predrilled holes, and I guess they were missed when being manufactured! The customer service team told me (email response) Good Morning, Michael Apologies you are finding there to be issues with the shutters. Unfortunately this shutter does not come with pre fixed holes and must be manually created to allow fitting, If you require further assistance with instructions on how to fit the shutters please don't hesitate to contact us. Hi Dale, I have just looked back at your installation videos, and the frames being fitted are predrilled, photos attached... please advise.... Hello Michael Thank you for replying to my email. I understand that this is not ideal and apologise. This particular shutter does not have the pre drilled holes. I will feed this back to our improvement and production teams to discuss making that feature to be added in the future. For the inconvenience this may cause. I would like to offer a 5% additional discount for the inconvenience caused. If you have any questions please feel free to respond to this email. Hi Dale, thank you but you keep the 5% a gift from me to you, all I want is holes! could you please supply fitting instructions. Kind regards Michael Hi Mark, Mark!!!!! Apologies that we are unable to provide the holes with this current model. I have included a link to a PDF document on how to fit shutters. They follow the same instructions as those that come fitted with the holes, with the difference with your brand needing the holes to be manually created. If you require further assistance with fitting the shutters. Please don't hesitate to contact me and I will be happy to help and apologies in regard to any inconvenience caused. All i want to do is make you aware, 247 Blinds do not tell you anywhere that you will be drilling the frame yourself, I looked at everything before purchasing this shutter, and to be honest if in the fitting instructions said I would be drilling the frame I would of purchased it from another company that supplied holes... 247 Blinds, update your online fitting instructions, update the shutter page so people can see what type or model has predrilled holes and you would be receiving 5 stars all day long.