Bytomic Reviews

Name: Bytomic
Rating: 4.65

4.7 Rating 339 Reviews

92 %

of reviewers recommend Bytomic

4.7

Based on 339 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Bytomic:

BYTOMIC® are suppliers of premier brands for Martial Arts & Fitness. Established 1991

Visit Website

Phone:

01280 818640

Email:

webmaster@bytomic.com

Bytomic 5 star review on 23rd October 2023

Stephanie B

Maria

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy. Back in the day the brown belt had two white stripes on both sides of the belt not just on one side. I'm just a stick in the mud old style traditionalist. It's the way the world is nowadays, anything to save a penny.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! As far as I know the striped belts have been designed this way for some years and we're sorry to hear it's not what you may have had before. We'll contact you privately to see how we can resolve this for you. ~ Oran | Customer Service Manager

Posted 1 month ago

“Ordered top ten mesh bottoms blue white stripe black waistband as shown in the photo, ended up with white waistband, not what I ordered. Said never had in stock so sent the white waistband. 🤔”

Helpful Report

Posted 3 months ago

Thank you for your feedback! We're sorry the item you wanted wasn't in stock - it looks to be an inventory error. We have message you privately to resolve this for you! - Oran | Customer Service

Posted 3 months ago

“I still havent recieved my purchase yet”

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Posted 3 months ago

Hi Richard, Thank you for the feedback, it's much appreciated. We are sorry this has been your experience as customer satisfaction is at the forefront of our priorities. I have messaged you privately to explain and amend the situation. Hope to hear from you soon. Best regards, James

Posted 3 months ago

“Order some dumbbells that some how got lost in transit ! Was then out of stock which left my son disappointed the only good thing was Bytomic was quick to refund the money will not use this company again”

Helpful Report

Posted 4 months ago

Thank you for your feedback! We endeavour to deliver exceptional service and delivery to our customers and we hope your refund has reached you in time. - Oran | Customer Service Manager

Posted 3 months ago

“Didn’t even receive my order, I contacted them and they didn’t bother replying”

Helpful Report

Posted 4 months ago

Thank you for your feedback. Please could you get in touch and let us know your order number and we can look into this for you and arrange a replacement order? - Oran, Customer Service Manager

Posted 4 months ago

“I m no recived yet anything very late, i still wait for it”

Helpful Report

Posted 4 months ago

Thank you for your feedback - we will try our best to resolve this for you and message you privately! Oran Customer Service Manager

Posted 4 months ago

“I have yet to receive my irder”

Helpful Report

Posted 1 year ago

Hi Cathy, Thanks for your feedback, I do apologise that you have not received your parcel yet. Upon further investigation, I can see the parcel has not been scanned for over 10 days which indicates it has unfortunately gone missing in transit. I have raised a parcel search with our courier, and in the meantime have issued a full refund for you as we are now unfortunately out of stock of the item. Thank you for bringing this to our attention, and apologies for any inconvenience caused by this. Hollie, Bytomic

Posted 1 year ago

“The box the dumbbells arrived in was all broken and not strong enough to hold the weight of them. They are a Christmas present and so I've had to salvage the box by sellotaping which just does not look presentable. Very disappointed.”

Helpful Report

Posted 2 years ago

“My order habe not der by me, terrible, please contact me immediately. Bye. Fahrettin”

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Posted 2 years ago

“Item was out of stock although nobody got in touch to tell me! Waited 14 days then chased it myself they did refund me promptly. I notice the out of stock item is still appearing as in-stock on their website 🤦🏼‍♂️.”

Helpful Report

Posted 2 years ago

“I cannot review the items I ordered since they have not arrived yet”

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Posted 3 years ago

“Poor quality product Not like the display picture Very difficult to chose size. Please use S-M-L-XL in future not 140, 150,160,170cm, you are putting customer's off. No one knows what those measurements mean.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thanks for your review, I'm so sorry you feel this way. We have sizing charts available for each product, this will help determine which size is suited to yourself. I have emailed you with a discount code for a future purchase. Please let me know if I can be of further assistance in the meantime. Hollie, Bytomic

Posted 3 years ago

“I received the items I ordered, a bo staff and some king fu shoes. The no staff snapped after 10 mins of practice, the first time I dropped it on the floor. The shoes which were meant to be size us12 they are more like size us9. I managed to get refund for the no staff, not for the shoes as it is very difficult for me to print the label and send them back as I’ve no printer and all the shops are closed. I basically wasted £20 that I could use in a wiser way. Don’t know about the other stuff they sell, but what I bought it was very poor quality.”

Helpful Report

Posted 3 years ago

Hello! Thanks for your review, I'm really sorry you have experienced this. We are happy to extend the returns for you if you are unable to send them back at the moment, we can then process a full refund for you. I have sent you an email with all the relevant returns information, hopefully we can get this resolved as soon as possible for you. Apologies for any inconvenience this may have caused. Kind regards Bytomic Customer Service Team

Posted 3 years ago

“Parcel wasn't left in safe space. Subsequentially was stolen! No response from bytomic to resolve this. Spoke to DPD local who said I'd have to deal with sender. Would not recommend this seller or DPD!”

Helpful Report

Posted 4 years ago

Hello, Thanks for your feedback. I am so sorry to hear you have not received your parcel - we were not made aware of this which is why we have not been in contact. I have sent you an email, so we can resolve this as soon as possible for you! Kind regards Hollie Bytomic

Posted 4 years ago

“Logged into my wholesale account, got charged full price. Really really disappointed”

Helpful Report

Posted 4 years ago

Hello, Thanks for your review. I cannot see a trade account under the details we have for you. I have sent you an email in regards to this. Hollie Bytomic

Posted 4 years ago

“Nice quick service! Wrong orderWhich was my fault was sorted immediately!”

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Posted 4 years ago

“I’ve still not received my boxing boots and have a fight next week, there’s no way of tracking them as they used Royal Mail and Royal Mail doesn’t track once it leaves U.K.! I spoke with a lady on the phone before ordering and was told they would be getting sent by whistle but they didn’t,”

Helpful Report

Posted 4 years ago

Hello, I'm so sorry you have not received your parcel as of yet. We are still investigating this with Royal Mail, as soon as we have an update we will be in contact with you via email. Apologies again. Hollie Bytomic

Posted 4 years ago

Bytomic is rated 4.7 based on 339 reviews