"We wished we had checked the review sites before commissioning them to build our website.
We instructed them and paid the requested payments in January we finally took the project off them in October as we were losing potential customers due to the delay. It seemed we were going round in circles and getting nowhere.
The company contracts the development to workers elsewhere and you cannot speak with your developer. Everything is done via the "help desk". This becomes extremely frustrating when the developer constantly ignores instruction, does not return messages, repeatedly makes simple erros over and over.
We wasted nearly a year and, having eventually read other reviews we realised the only way to get our partially complete website and domain name was to pay the final payment and find a reputable developer to finish it.
This is what we have done. We have a good developer now who communicates with us well and is able to explain all the errors with the site we paid Webcreation for, which are now being put right.
Please think very carefully before instructing this company.
We wish we had."