Hi Susan,
Thank you for providing us with your feedback.
We have noted the content of your review, but the rating you have given us does not appear to correspond with your feedback?
We are keen to understand if there is anything we can do to help or anywhere we could have improved if you were unhappy with our service, so our Customer Services Team have sent a message to the email account you have registered with us to find out some more information from you.
We look forward to helping you.
Good afternoon,
Thank you for getting in touch.
Based on the consultation you provided us with when you placed your order, your medication request was approved by one of our pharmacists as an appropriate product to treat the condition you presented with.
Given this our support team have reached out to you directly to learn more and provide further advice.
We look forward to hearing from you.
“They have been really helpful to me. My only slight gripe is the amount of times I get reminded to order. I need a new box every 12 weeks and they start telling me to re-order after 24 days.”