Hi Michele,
Thank you for sharing your experience; we always welcome the opportunity to receive feedback from our customer to allow us to continue to improve the service we provide.
Firstly I would like to reassure you that as a fully regulated online pharmacy we only source medication from responsible and reputable suppliers, often the same as the traditional high street pharmacies and each order placed is thoroughly reviewed by our clinical team to ensure that the treatment we provide is appropriate and effective.
Gina 10 Microgram Vaginal Tablets is a (estradiol-containing) treatment used to treat vaginal symptoms that are experienced during the menopause, it is a local form of low-dose HRT where the oestrogen is gradually released to help ease the symptoms and therefore assist in better managing discomfort, irritation and pain.
Our clinical team have advised that it can take up to 4 weeks to see any immediate change, with significant improvements taking between 8 to 12 weeks.
After 12 weeks should you not notice any improvement in your symptoms it would be advisable to speak with your GP or specialist so that a review of your medication can be carried out.
We our keen to provide you with further guidance on this treatment and a member of our support team has contacted you directly.