“very good battery. small and easy to install,recharge and carry around. had some little issues installing it (my fault) and the support team helped me out in no second.
good job guys.”
“Bought the Swytch kit for my wife so she could keep up with me. She loves it for the exercise, especially because you must be peddling for e-assist to function. Operation is very smooth and seamless when you begin to peddle. Now I can't keep up to her on inclines and into the wind.”
“This was a great way to convert your bike to an e-bike. When the order arrived it was very simple to install on my existing bike and was using it very quickly. It's fun to ride and the product delvers in almost every way. There are only a few things I can point out that would make this a better product and the first one is battery capacity. I ordered the largest battery and it doesn't last as long as it was advertised. On a full charge I can probably get 10 miles at the very most and I wish that it would allow for more. That brings me to the only other thing I would like to see improved and that is the ability to order replacement parts or even extra batteries after purchasing the kit. I broke the speedometer while upgrading some of the parts on the bike and in order to get a replacement for this I had to email customer service and ask them to order it for me and because of miscommunication the part they sent me was the standard speedometer and not the OLED that I wanted so it would be much easier if there was a store you could visit and pick the part you want. I would also love to get an extra battery but don't really want to go through emailing customer service and maybe getting the wrong part. Those are two small things that kept me from giving it 5 stars but if you are looking for an ebike this wont let you down.”
“Difficult to fit to make work on a BB30 bottom bracket bike ( need an FSA insert shell and a cartridge bottom bracket) but can work no problem once thought about Brilliant once done but not a quick solution but can make it work.”
“Six months in and still working like a dream.
The customer care was amazing. The team were super helpful to answer all my questions without delay. An amazing product and amazing customer/aftercare.”
“I love it- like cycling but without all the boring bits! Super-easy to set up too. The only issue is the battery - I have a 15 mile ride to do, so bought the larger battery, but after a few goes it only just lasts for this distance. Wish I’d opted for the integrated lights too as that would be so convenient.”
“Love what it did to my bike makes all journeys pleasurable and so much more efficient - rarely use my car in the city any more
I do wish the charger unit was more robust. After only a few months wires are really lose and anxious it’s going to be out of use soon. Also the battery lights and the on bike battery gauge are in no way aligned so it’s easy to suddenly find yourself out of power when you think you have more. That aside it’s a firm hit with me.”
“I really like how compact the battery system it, how easy it is to charge up and how the Swytch bike really helps assist my ride, especially on the hills where I live. It makes bike riding more manageable on my aging joints and makes me want to keep riding my bike consistently. I'm very please I was able to convert my favorite bike into an eBike.
My one regret is not having ordered the larger battery. Depending on my route, the hills can really use up charge in a hurry, so in hindsight, I should have chosen having more capacity.”
