“I use this daily and have done for years but not a fan of the tubes rather than jars. Personally I squeeze it into a small jar .”

Helpful Report

Posted 6 months ago

Hi Jayne Thanks so much for your lovely feedback and for being a long-time user of our Glow‑C Cream Cleanser! We really appreciate your loyalty and are glad to hear it remains part of your daily routine. We understand your preference for the original jar packaging and thank you for sharing how you’ve adapted it to suit your routine. Our team is already looking into ways to improve the packaging, so your feedback is very timely and helpful. Thanks Facetheory Team

Posted 6 months ago

Author didn't leave any comments.

Helpful Report

Posted 6 months ago

Hi Maria, we’re really sorry to see your 1‑star review for our Glow‑C Cream Cleanser. We’d love to understand what went wrong and how we can make it right. Our team is always here to help. Please reach out to us at help@facetheory.com with your order details so we can look into this for you personally. Your feedback is important to us, and we truly want every customer to have a great experience with our products. Thanks Facetheory Team

Posted 6 months ago

“This is the only product that clears my acne. I have tried so many products and just keep coming back to this. So gentle on the face, smells lovely, and cleared my skin within a week. I use this with the niacinamide toner and serum. 10/10. After a week, my skin barrier healed and face feels much more smoother and looks bright and glowy. Loved this brand for so long now and always recommend it to everyone. Wish I had a life time supply of these products because honestly, nothing beats it.”

Helpful Report

Posted 7 months ago

Hi Alicia, Thank you so much for your wonderful feedback! We’re so happy to hear that Glow-C Cream Cleanser has made such a difference for your skin and helped clear your acne so quickly. It’s amazing that your skin barrier feels restored and your complexion’s looking bright and healthy, that’s exactly what we aim for! We’re thrilled you’ve been part of our community for so long and truly appreciate your continued support and recommendations. Thanks Facetheory Team

Posted 6 months ago

Dangela S

Verified Reviewer

Incentivized

“It makes my skin soft and glowy”

Helpful Report

Posted 7 months ago

Hi Dangela, Thanks so much for sharing your feedback! We're so glad to hear our Glow‑C Cream Cleanser leaves your skin feeling soft and glowy – that’s exactly what we designed it for. Thanks Facetheory Team

Posted 6 months ago

“I do like the glow C cream cleanser but I don’t like the tube it’s in. I did prefer the glass bottle it was much easier to scoop out and I feel there is much more waste with the tube as not all the cream is easy to extract.”

1 Helpful Report

Posted 7 months ago

Hi, Thank you so much for sharing your thoughts! We’re really glad to hear you love the Glow-C Cream Cleanser formula. We understand your point about the packaging. We changed from glass to tubes to help reduce breakage and improve recyclability, but we completely appreciate your concern about product waste. Our tip: rolling or squeezing the tube from the end can help get every last bit out. We’ll also share your feedback with our product team, as we’re always reviewing ways to make our packaging both user-friendly and sustainable. Thanks Facetheory Team

Posted 6 months ago

“Very good product. I recommend it.”

Helpful Report

Posted 7 months ago

Hi, Thank you for your positive review of the Glow-C Cream Cleanser. This cream cleanser uses 2% stabilised vitamin C to brighten skin while sweet almond and avocado oils gently remove impurities without stripping moisture. Your recommendation helps others discover its glow-boosting benefits. We appreciate your support and look forward to you trying more from our range. Thanks Facetheory Team

Posted 7 months ago

“Bon produit, mais il faut en mettre beaucoup pour qu'il lave bien, résultat, le tube part vite.”

Helpful Report

Posted 7 months ago

Bonjour, Merci pour votre avis sur notre Glow-C Cream Cleanser. Nous sommes ravis que vous appréciez ce bon produit, et pour une meilleure efficacité, il suffit d'en utiliser une petite quantité sur peau humide – massez 30 à 60 secondes pour que les huiles d'amande douce et d'avocat dissolvent bien les impuretés sans en gaspiller. Nous vous recommandons le double nettoyage : commencez par notre Glow-C Cleansing Balm pour enlever maquillage et SPF, puis suivez avec ce cream cleanser pour restaurer l'éclat et le confort de la peau. Ainsi, le tube durera plus longtemps tout en optimisant les résultats. Facetheory Team

Posted 7 months ago

“I like the actual product but the new packaging is awful. Hard to get the product out and the cap. Previous packagaing was far more user friendly. Cheapened the product. Not sure if I will continue to buy.”

Helpful Report

Posted 8 months ago

Hi Angela, Thank you for sharing your thoughts with us. We’re so glad you enjoy the Glow-C Cream Cleanser itself, but we’re really sorry to hear that the new packaging hasn’t met your expectations. Your feedback is incredibly valuable, and we completely understand the frustration when packaging doesn’t perform as smoothly as it should. Please know that we’re already reviewing and testing ways to improve the packaging for our moisturisers and cleansers to make them easier and more enjoyable to use. We truly appreciate your honesty and hope you’ll notice these improvements in future updates. Thanks Facetheory Team

Posted 7 months ago

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