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Glow-C Cream Cleanser Mandarin / 150ml Reviews

4.8 Rating 3,354 Reviews
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Phone:

333 016 4134

Email:

help@facetheory.com

Location:

The Old Town Hall, Bacup Road,
Spinning Point,
Rossendale
Lancashire
BB4 7LY

This is, without a doubt, THE best cleanser I have ever used. I've been using it for years now, but never got round to writing a review. I have combination skin. Greasy forehead and cheeks that get so dry with the wrong cleanser they flake. I've tried so many brands over the last thirty years. The only other one that worked for me was Beautiful Skin by Boots but that was discontinued years ago. Face Theory Glow-C cream cleanser beats all of them, hands down. It doesn't dry your skin out, but isn't greasy either. Lovely texture, recyclable packaging and a great price. Bravo, Face Theory! Please don't stop making this, my face will fall off!
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Posted 3 days ago
Der allerbeste Cleanser!!! Der Duft, die Konsistenz, das Gefühl auf der Haut - ich bin absolut begeistert und möchte dieses Produkt in meiner Routine nicht mehr missen. Es verhindert Ausbrüche und pflegt meine Haut noch dazu. Mega!
Helpful Report
Posted 3 days ago
I've been using this cleanser for years and love it, but the new packaging needs some serious work. The product keeps coming out even with the tiniest amount of pressure. It's also really hard to thread the lid back on while you've got product in one hand, but if you don't get in on ASAP it'll continue to leak out. I'm going to end up just squeezing it all into a leftover glass jar I think.
Helpful Report
Posted 1 week ago
Hi Michelle, Thank you so much for taking the time to share your feedback and for being such a long-time fan of our Glow-C Cream Cleanser. We’re really glad to hear how much you love the formula, but we’re truly sorry the new packaging hasn’t lived up to your expectations. Your experience with the leaking and difficulty securing the lid is very helpful for us to know. We’ve passed this on to our packaging team who are already reviewing recent customer feedback to improve usability. Thanks Facetheory Team
Posted 5 days ago
I've used this product for years now and love the cleanser itself. I use the unscented version as the second step in a double-cleanse after an oil cleanser, and it does a great job of removing any residue and making my skin feel comfortable. My only reason for taking a star off my rating is the new metal tube. I've repurchased this product in quite a few forms: when it was in a plastic pump, a glass pump, a glass jar and now this metal tube. I've not minded any of the packaging changes and appreciated that each change was to make the product more recyclable & eco-friendly. The previous amber glass jar with the metal lid was my favourite so far. However, this one just isn't practical. Apart from the infuriatingly fiddly cap that takes five tries to line up properly after each use, there's less product than in the previous jar, there's a lot of wastage in trying to finish the tube and no matter how much I clean & dry the nozzle after each use, this dark grey gunk seems to keep appearing around the metal as though it were a reaction with the cleanser itself and mixes in with the product as I squeeze it out. It's become quite an unpleasant experience to use. The only benefit the new tube has over any of the previous iterations, in my opinion, is that the tube is easier to travel with. However, I don't travel often and mainly use it daily at home, so these problems are actually now making me consider looking at alternative cleansers. I'm really hoping a change is made soon.
Helpful Report
Posted 1 week ago
Hi Rose, Thank you so much for taking the time to leave such a thoughtful review and for being a long-time fan of our Glow-C Cream Cleanser Unscented. We're really pleased to hear that the formula continues to work well for you as part of your double-cleansing routine and keeps your skin feeling comfortable and clean. We truly appreciate your detailed feedback about the new metal tube. We made this packaging change to increase recyclability and reduce plastic usage, but we understand that practicality is equally important. We're sorry to hear that the cap design, product wastage, and the residue around the nozzle have made your experience less enjoyable. Your comments about these specific issues are very helpful, and we’ve passed them on to our product development team, who are actively reviewing feedback on this packaging. Your continued support means a lot to us, and we hope to make future updates that will restore your full confidence and enjoyment when using this cleanser. If you’d like, our customer care team can also help suggest ways to get the most product out of your current tube or assist further with your experience. Just reach out to us anytime. Thanks Facetheory Team
Posted 5 days ago
Very good on my skin
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Posted 1 week ago
Hi Jyotika, Thank you for sharing your feedback! We're so glad to hear the Glow-C Cream Cleanser works well for your skin. Its gentle formula with mandarin extract is designed to cleanse effectively while leaving your skin soft and refreshed. We really appreciate you taking the time to let us know it's a good match for you! Thanks Facetheory Team
Posted 5 days ago
I also love the product but hate the new metal tube. Its messy and a little of wasted product; it’s put me off buying again. The jar was way better
Helpful Report
Posted 2 weeks ago
Hi Krista, Thank you so much for sharing your feedback. We're delighted to hear you love the cleanser itself, though we’re sorry the packaging change hasn’t been a positive experience for you. We switched to metal tubes to help reduce plastic waste and better protect the formula, but we completely understand your concerns about ease of use and product wastage. Our team is already looking into ways to improve the tube design to make it cleaner and more user‑friendly while keeping it sustainable. Thanks Facetheory Team
Posted 1 week ago
I LOVE this product but I HATE the metal tube packing it comes in. Using a fresh tube, you can’t stop the product coming out and it goes everywhere. When near finishing the product, it can be really hard to get it out the tube, wasting a lot of product again. I preferred the previous jar / tub it came in. Due this fact, I’m looking else where for another product.
Helpful Report
Posted 3 weeks ago
Hi Lynne, Thank you for sharing your feedback with us. We’re delighted to hear that you love the Glow‑C Cream Cleanser itself, but we’re sorry the current metal tube has been causing you difficulties. We understand how frustrating it can be when packaging makes a product harder to use or results in waste, and we appreciate you letting us know about your experience. We’ve been trialling the metal tubes as part of our efforts to find more sustainable packaging, but we’re aware that some customers prefer alternatives like jars or tubs for ease of use. Your comments will be shared directly with our product and packaging team as we review options for future production. Thanks Facetheory Team
Posted 2 weeks ago
This is a lovely cleanser. You don't need much, it has a fresh, soft citrus fragrance and leaves my face feeling soft and clean. A pleasure to use.
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Posted 4 weeks ago
Hi Erica, Thank you for sharing your experience with our Glow-C Cream Cleanser Mandarin. We’re delighted to hear that you’re enjoying its gentle citrus fragrance and how fresh and soft it leaves your skin feeling. It’s wonderful to know the texture and effectiveness make it such a pleasure for you to use. Thanks Facetheory Team
Posted 3 weeks ago