“Didnt even get delivered even thought I had an email to say it had. Wowcher have been very slow to respond and the Chinese comapny havent even bothered responding to me at all - AVOID”

Helpful Report

Posted 3 days ago

I am sorry to hear that you have not received your goods. The advertised delivery period can be located on the bottom of your voucher, having checked your order I can see that your order is still within the designated delivery period. Please contact us if you haven't received your goods after the advertised delivery period.

Posted 3 days ago

“They never arrived . I received an email to say they had been delivered but nothing here! After following watchers instructions how to contact seller. I have sent 2 emails in the last week with no reply at all from company.”

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Posted 4 days ago

Thank you for review Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 4 days ago

“Unfortunately the item never arrived from China, despite having an update to say it was delivered. I have no proof of any delivery taking place and I was home at the time it was 'apparently' delivered. I've yet to hear from anyone about a refund. Avoid at all costs. I reached out to the company with no response or acknowledgement.”

Helpful Report

Posted 5 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 3 days ago

“Was a total scam avoid at all costs! Given a tracking number item never arrived the time and date they said it did - it didn’t have scrubbed through all the video footage and no one arrived. Once ‘delivered’ can no longer track the item! Contacted the supplier and no answer avoid at all costs it’s a total waste of time and money!”

Helpful Report

Posted 5 days ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many Thanks, Wowcher.

Posted 4 days ago

“Never recieved, had an email to say it had been delivered but I’ve not had it. Tried to get in contact with the supplier, no response! Very poor! So now I’m out of pocket and also left with no console!!”

Helpful Report

Posted 5 days ago

Thank you for your review We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 4 days ago

“Not great so far, it says it has been delivered... But nowhere to be seen?!”

Helpful Report

Posted 5 days ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 5 days ago

“Not yet recieved. Email last week to say they had been delived but when i contacted company they informed me there there had been a problem and they need to be rr issued”

Helpful Report

Posted 5 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 5 days ago

“Received notification that item was delivered but it hasn’t been delivered. Nearly a week later and still waiting for a response from merchant to either get the item or a refund.”

Helpful Report

Posted 6 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 5 days ago

Handheld Gaming Console with 20,000+ Built-in Games - Wi-Fi Support - 3.5-Inch Screen - 8 Colours | Wowcher Reviews