“Not received”

Posted 8 hours ago

“I can’t really leave a review as I’ve not received my order and had no response from the merchant. So my only advice to people if you don’t want to be ripped off don’t buy. Should have been delivered 20/11/25 and still not been received. I can’t even get a refund as no one answers you can say I’m not happy”

Helpful Report

Posted 19 hours ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 13 hours ago

“Would review if i had recieved them an as yet no response from supllier please someone help. I didnt recieve the pillows and the money was deducted twice.”

Helpful Report

Posted 1 day ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 13 hours ago

“Well as I'm still waiting to receive my order i can't tell you!!!!”

Helpful Report

Posted 1 day ago

Good Morning Thank you for contacting us. We do advise allowing the merchant 3 working days to respond (72 working hours) as you are still within this time, we would request that you allow the time frame to pass before contacting us again. We thank you for your patience within this time as look to resolve your issue. Many thanks, Wowcher

Posted 14 hours ago

“Not as described at all. Dreadful quality. Not quilted Not memory foam. These pillows are made of stiff Fabric akin to a garment cover stuffed with poly foam scraps that can clearly be seen through the fabric. Do not waste your money.”

Helpful Report

Posted 1 day ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 15 hours ago

“Did not receive order still waiting for my refund”

Helpful Report

Posted 2 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 1 day ago

“I ordered a pack of 2 luxury quilted memory foam hotel style pillows. What I received was 4 very thin,flat rock hard & non quilted pillows. Disgusted !”

Helpful Report

Posted 2 days ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 1 day ago

“Items not received”

Helpful Report

Posted 2 days ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 2 days ago

PRICE DROP! Luxury Quilted Memory Foam Hotel-Style Pillows - 2 or 4 Pack, Breathable & Supportive | Wowcher Reviews