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Luxury Quilted Memory Foam Hotel-Style Pillows - 2 or 4 Pack, Breathable & Supportive | Wowcher Reviews

1.3 Rating 98 Reviews
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Janice
Verified Reviewer
“This item is nothing like the one in the advert. It is some cheap covering filled with what looks like odd bits of foam. There is no,way it is memory foam and I am sure trading standards would agree. Plus this was only delivered this morning,p. I am absolutely,disgusted with the obvious scam and will be asking for a refund, pictures below. If I could give a zero rating I would”
Helpful Report
Posted 3 weeks ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 3 weeks ago
Jayne
Verified Reviewer
“I have NEVER received this item and cannot find a way to contact anyone !!”
Helpful Report
Posted 4 weeks ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 4 weeks ago
Ricky
Verified Reviewer
“I have not received them”
Helpful Report
Posted 1 month ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 1 month ago
Mark
Verified Reviewer
“Haven't received them yet despite contacting the merchant and Wowcher. Wowchers WhatsApp service is completely useless and I have had zero replies from either Wowcher or cloud9 via email. Absolutely shocking customer service!”
Helpful Report
Posted 1 month ago
Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher
Posted 1 month ago
Oliver
Verified Reviewer
“I still haven’t received them and the supplier is just ignoring my emails!”
Helpful Report
Posted 1 month ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team
Posted 1 month ago
Carole
Verified Reviewer
“Not received”
Helpful Report
Posted 1 month ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 1 month ago
Karine
Verified Reviewer
“I can’t really leave a review as I’ve not received my order and had no response from the merchant. So my only advice to people if you don’t want to be ripped off don’t buy. Should have been delivered 20/11/25 and still not been received. I can’t even get a refund as no one answers you can say I’m not happy”
Helpful Report
Posted 1 month ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 1 month ago
BA
Verified Reviewer
“Would review if i had recieved them an as yet no response from supllier please someone help. I didnt recieve the pillows and the money was deducted twice.”
Helpful Report
Posted 1 month ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 1 month ago
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