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Luxury Quilted Memory Foam Hotel-Style Pillows - 2 or 4 Pack, Breathable & Supportive | Wowcher Reviews

1.3 Rating 98 Reviews
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Anonymous
Verified Reviewer
Incentivized
“Very poor quality, they've never seen luxury! Bits of chopped up foam inside a very flimsy slip. If I saw these in a hotel room I would be making a complaint. Cannot upload any photos as they went straight in the bin. Would not recommend.”
Helpful Report
Posted 2 months ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team
Posted 2 months ago
Melanie
Verified Reviewer
“Ordered two packs in one order. Charged two lots of delivery as had to redeem two codes. For the products to not even show up and now I can't get hold of the company!!!!”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Many thanks Wowcher
Posted 2 months ago
Donna Davies
Verified Reviewer
“Have not got my order and no reply to my email to the company so not happy at all”
Helpful Report
Posted 2 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 months ago
Anonymous
Verified Reviewer
“Would love to give you a review but I have still not received these and have emailed the company twice and they have not responded!!”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 months ago
Anonymous
Verified Reviewer
“Please ensure that I have received this item before you ask me for a review”
Helpful Report
Posted 2 months ago
Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher
Posted 2 months ago
Satty
Verified Reviewer
“I paid fully plus postage in good faith as I am a carer to my mum who has dementia. Well guess what Wowcher I never received these pillows, I had to go to Morrisons and buy cheap pillows. I requested my bank to refund my payment. Thanks”
Helpful Report
Posted 2 months ago
Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher
Posted 2 months ago
Maz Redhage
Verified Reviewer
“A reminder, I have not received them yet. You are looking into it.”
Helpful Report
Posted 2 months ago
Thank you for taking the time to review your experience. We are sorry to hear your comments. Having looked into it, I can see that we have already spoken to you regarding your case. Please keep an eye out for a response from the merchant. Kind regards Wowcher Team
Posted 2 months ago
Joanne
Verified Reviewer
“I haven't received the pillows so can not leave a review please contact the seller to see when they will be delivered”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 months ago
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