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Luxury Quilted Memory Foam Hotel-Style Pillows - 2 or 4 Pack, Breathable & Supportive | Wowcher Reviews

1.3 Rating 98 Reviews
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Paul
Verified Reviewer
“I'd like to tell you about these pillows but the pillows never arrived and the seller has ignored my email”
Helpful Report
Posted 2 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 months ago
Anonymous
Verified Reviewer
“Cannot give any feedback as they are not delivered yet, very diappointed as it has cost me £20 even though pillows.only £6.99. Redeemed order but dont like system.”
Helpful Report
Posted 2 months ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 2 months ago
Norma Muir
Verified Reviewer
“Cant review these as I still haven't received them”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 months ago
Hazel
Verified Reviewer
“Item has not arrived”
Helpful Report
Posted 2 months ago
Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher
Posted 2 months ago
Sharon
Verified Reviewer
“I paid for these pillows on 18 October . Was very difficult to redeem vouchers . When I finally redeemed them I paid for postage . Now I’m going through Wowcher with a complaint , as I still have not received the pillows or any correspondence from merchant !”
Helpful Report
Posted 2 months ago
Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher
Posted 2 months ago
James
Verified Reviewer
“I didn't receive my order contacted the company sent 3 emails and no reply so I won't be using again total rip off”
Helpful Report
Posted 2 months ago
Thank you for taking the time to write us a review. We are truly sorry for any inconvenience you have experienced. Rest assured, your refund has now been processed. Please allow 3-5 working days for the funds to return to your original payment method. A confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards
Posted 2 months ago
Ian
Verified Reviewer
“These were never /dispatched delivered. The company won't reply to my email or issue a refund! Shocking/criminal behaviour. Literally theft.”
Helpful Report
Posted 2 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 months ago
Carol
Verified Reviewer
“I can't leave a review as I've not received them in spite of numerous emails to sender & Evri... Very poor service”
Helpful Report
Posted 2 months ago
We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher
Posted 2 months ago
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