“Put my ID (3network) sim into phone and it does not work. Absolutely pointless purchase.”

Posted 1 day ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 day ago

“It is very slow and some apps don't work on it,including Tiktok.It is very frustrating.The biometric option is also not safe as anyone can open it even when their fingers prints are n u t saved on the phone.so no security at all.”

Helpful Report

Posted 1 week ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 week ago

“I bought this for my sister who desperately needed a new phone. This exceeded my expectations, its a very nice smart phone, and it comes with a case and screen protector which is an added bonus!!”

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Posted 1 week ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 week ago

“slow , poor screen response , returned , no refund yet ?”

Helpful Report

Posted 1 week ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 week ago

“It was disappointing. I received but its not working at all. It seems its a scam.”

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Posted 1 week ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 week ago

“If I am allowed to give a minus you would not have got 1. I ordered 6 phones and only one delivered and no body appears to want to help or understand what is going on. You are not going to keep my money. All I keep getting is constant bombardment with offers instead of helping resolve my issue”

Helpful Report

Posted 2 weeks ago

Thank you for your review. I am sorry to hear you’ve had some trouble with your purchase. I am afraid this Wowcher voucher was not redeemed in time and therefore no delivery was arranged. If a voucher is not redeemed, eventually it will expire and it will no longer be able to be used. This information was given prior to purchase; however, I will refund credit to your Wowcher account as a gesture of goodwill. This is for 100% of the value and this can be used immediately. Many Thanks Wowcher Team

Posted 2 weeks ago

“Good value for money.”

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Posted 2 weeks ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 2 weeks ago

“It is too early but it's Satisfactory so far.”

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Posted 2 weeks ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 2 weeks ago

Ultra Android Smartphone - 16GB RAM, 1TB Storage, 108MP Camera, 7.3-inch Display, 5G Mobile Phone | Wowcher Reviews