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Price Drop: Marco Pierre White Rudloe Arms Hotel Stay, Breakfast & 3-Course Dining For 2 | Wowcher Reviews

3.5 Rating 59 Reviews
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The stay did not happen! Witchery sold me 30 December 2024, upin contacting the hotel 2 days before stay they advised we were not booking in and never did have that availability. I am still chasing some assistance from Wowcher and the Rudloe Arms for my money back. There is zero customer service. Hitting my head off a brick wall. It's appalling. Will not use wowcher again, nor ever use the Rudloe arms, their reception team could not help, their head office are blanking my emails.
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Posted 7 months ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the reply. Many Thanks Wowcher Team
Posted 7 months ago
Lovely location and hotel. We did find the hotel under staffed especially in the evening which lead to spending a good 30 mins waiting to be served a drink and we were the only ones waiting.
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Posted 7 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team
Posted 7 months ago
We enjoyed our stay in this very quirky place. Staff were attentive and polite. However there were many add on charges to be aware of & costs for alcohol was ridiculously high! Cover charges for each person per meal. All in all what was supposed to be a cheaper break turned into quite an expensive one! It’s a shame really as it is a great place to visit.
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Posted 7 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Many Thanks Wowcher Team
Posted 7 months ago
We stayed recently at The Rudloe Arms and had a very pleasant stay. The staff were very friendly and welcoming. The bedroom was very large for a 'cosy' room and the 3 course evening meal left nothing to be desired - good choice and the perfect amount of food. We would definitely recommend and would stay again.
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Posted 7 months ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 7 months ago
Wowcher booked even though the hotel was fully booked. Check with hotel before booking. Still waiting refund! So glad phoned hotel before going just to check!
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Posted 7 months ago
Thank you for your feedback, I'm sorry to hear of your experience, we will relay it to the appropriate team. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher
Posted 7 months ago
No cocktails, limited menu and quite a cold room with no shower or shower head
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Posted 7 months ago
Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. Many Thanks Wowcher Team
Posted 7 months ago
We stayed at the Rudloe Arms for two nights - the room in the main house was quirky and exactly what we expected. The food whilst a limited menu was delicious and the three courses were more than enough. Will definitely be staying again
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Posted 8 months ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team
Posted 8 months ago
It was a huge disappointment 3 course meal was extremely limited especially for a vegetarian ........ devilled eggs followed by fish cake not anything like the advert suggested....no calamari,wild duck, Cornish lobster....but fish cake and beef gnocchi which wasn't very pleasant. The hearty breakfast was also limited unless you were wanting to pay additional sums for a fruit juice (£5) and other items. The room itself was hardly an amenity filled room offering the modern luxuries in that there was a tv but it didn't work and although we reported it they weren't willing to come and see if they could work it....we were told people coming to the hotel didn't usually want to use the tv...so why have a huge one on the wall. Also the WiFi didn't work in our room , again we reported it and again we were told we had come to the country (we actually live in the country with excellent WiFi) and couldn't expect WiFi in the room Yes there was a bath, and a kettle but the coffee was unpleasant. Not what one would expect when booking an amenity filled room. We had a very stressful time, unable to do the work we had planned to do in our room because of no WiFi and felt very let down by the night away which was planned as a special occasion
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Posted 8 months ago
Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team
Posted 8 months ago