Price Drop: Marco Pierre White Rudloe Arms Hotel Stay, Breakfast & 3-Course Dining For 2 | Wowcher Reviews

3.5 Rating 59 Reviews

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“Amazing food and accommodation.”

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Posted 6 months ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 6 months ago

“We had a lovely overnight stay. Staff are lovely. I would have given 5* but a) whilst it was a cold Feb day the rooms were a bit chilly and b) insufficient lighting to read a book. C) Also the Wowcher deal advertised it came with a cocktail each but RA said this was an error as it expired 31 Jan - there was no Wowcher cocktail mixture left they said) Anyway we still enjoyed the stay. Next day went to Bath which is a short drive away.”

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Posted 6 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 6 months ago

“A stunning setting with amazing staff and excellent service, food is as you would expect and the overall experience is why I keep returning.”

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Posted 6 months ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 6 months ago

“This is an amazing experience for the price offered. Hotel room, although not the ones shown , were very comfortable, clean and great facilities. The restaurant and reception rooms were fantastic, evening meal was exquisite.”

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Posted 6 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 6 months ago

“Didn't get a cocktail! Otherwise it was a great experience. Food excellent, loved the setting and from an interior designer's point of view, the decor was impressive. We were happy with the room and the Mouseman furniture. It was a Christmas gift for my husband and he was thrilled with the experience.”

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Posted 6 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 6 months ago

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Posted 6 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 6 months ago

“I booked this through wowcher and was looking forward to the stay, breakfast and 3 course dinner each yesterday. My issue is NOT with Wowcher,it is with the vendor - Marco Pierre White Rudloe Arms Hotel. am completely outraged by my whole experience. Firstly, the receptionist (Luciano) was rude, unhelpful and condescending towards us. I have never experienced treatment like this. He advised we needed a credit card for the stay (even though we had already paid). We did not have one on us. He did not offer any solutions and we repeated the fact we had driven for 3 hours to get here. I understand this is your policy. It was the way in which this staff member called Luciano spoke to us and how he made us feel. I had to insist on speaking to a manager. He refused to get the manager and advised he was in the restaurant, I then had to walk through this hotel myself (never been here before) to speak to the restaurant manager (Guy) who offered a solution of using a friend or family’s credit card. This was so easily resolved. Then went back to Luciano who demanded an apology or we wouldn’t be able to stay! Absolutely appalled we were treated like this! He also stopped mid conversation to speak with another guest who he was completely pleasant with. We were made to feel inferior to this man. Absolutely vile, arrogant and entitled. I feel we were instantly judged and treated a certain way. I felt this receptionist Luciano felt he was superior to us. I have no idea why he made us feel this way. Also some extra feedback for you: The food was average, not what we were expecting from a top chef’s restaurant. Extra charges on this 3 course dinner each and you charge for a full English breakfast? WiFi did not work!”

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Posted 6 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 6 months ago

“What an interesting and beautiful hotel. Staff were delightful and although the menu is fixed. It was great value for money. Great presentation and atmosphere. We will go again!”

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Posted 6 months ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 6 months ago