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Posted 1 week ago

Thank you for your review. I am sorry to hear that, I can see your case has been passed over to the dedicated team, they will contact you on your case in the next 24 hours. Many Thanks Wowcher Team

Posted 1 week ago

“Was so excited about this. But battery health is at 67% and doesn’t stay charged for the whole day! Not fit for purpose”

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Posted 1 week ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 week ago

“Honestly you wouldn’t even guess it’s refurbished except the shorter battery life, which is the risk I took. I got it to help manage health symptoms with the heart rate and ECG features and they’ve been very helpful.”

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Posted 1 month ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 4 weeks ago

Author didn't leave any comments.

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Posted 1 month ago

Sorry I'm afraid I'm not following. Please can you clarify what the query is?

Posted 1 month ago

“hi not much cop reaally scratched screen scratched case glue on wrist side sensor , and battery at 83 percent top charge all in all a bit of a con”

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Posted 1 month ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 1 month ago

“No battery life and badly refurbed”

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 1 month ago

“Awful company. The watch was returned due to it stopped charging after 6 months. Returned under the warranty by signed for post, didn’t hear back from them. So emailed again to be told, it can’t be repaired because the screen is smashed, it wasn’t when we sent it securely & padded.”

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Posted 1 month ago

I am sorry to hear of the issue you are facing with your order. Unfortunately due to the order being delivered over 6 months ago we are unable to assist further, you will need to contact the merchant directly for further assistance. Merchant information: Renew Electronics, http://www.renewelectronics.co.uk/ Return Address : Ultimo Electronics Limited, Unit B Vulcan Road North Norwich Norfolk NR6 6AQ United Kingdom Customer Services : info@renewelectronics.co.uk

Posted 1 month ago

Author didn't leave any comments.

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Posted 1 month ago

Thank you for your feedback, I'm sorry to hear of your experience, If you need any further assistance please get back to us with the below email address. cs@dealhelp.co.uk Many thanks, Wowcher.

Posted 1 month ago

Apple Watch Series 4 Smart Watch & Fitness Tracker - GPS, Cellular, Heart Rate Monitor, ECG, Retina Display, Water Resistant Wearable Tech | Wowcher Reviews