“After weeks and weeks, still waiting for the tablet to arrive.”

Posted 2 months ago

Thanks for sharing your review. I'm sorry to hear about your experience. Your refund has been processed, and you can expect the funds to return to your original payment method within 3-5 working days. You'll receive a confirmation email shortly to confirm this. We apologise that the deal didn't meet your expectations. Kind regards Wowcher

Posted 2 months ago

“This nothing like the advertisement-it is aTABLET with a Kindle App How can I get my money back? I was expecting a KINDLE not a TABLET with the kindle App. The tablet arrived in a filthy state with finger marks all over it & wrapped in bubble wrap.”

Helpful Report

Posted 2 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 2 months ago

“Was a bit disappointed that there was no box or information with the fire tablet. So far everything is working fine.”

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Posted 3 months ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 3 months ago

“Wow, fantastic purchase thank you. I purchased this for my wife as I know she loves to read at bedtime, her old one had broken down after many years of service. Transfering her old books was easy. She loves it, so do I as she was trying to read using her mobile in bed keeping me awake”

Helpful Report

Posted 3 months ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 3 months ago

“I am so disappointed as the kindle arrived all scratched on the screen clearly used not new. Dirty and dirty on the back.”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 3 months ago

“I was aware it was a refurbished kindle but I was disappointed in its overall appearance. Dirty and scratched back and marks on the screen. The marks did polish off the screen but a little more attention would have made it so much better. Also it arrived in “used” bubble wrap and a grey postal sack so it was lucky it arrived undamaged. I think the unit was overpriced and I think I could have got a better deal on eBay or Vinted. £9.99 for postage which was slow and used packaging was over the top.”

Helpful Report

Posted 3 months ago

Good Morning, We can confirm that postage is charged on a per voucher basis. You can locate this information on your voucher under the 'Important information' section, as well as under 'The Fine Print' section of the deal advert at purchase. Many Thanks, Wowcher

Posted 3 months ago

“We purchased these knowing the quality may not be perfect. But when received the screens hadn't been cleaned battery power was awful charged them and one would only charge to 70 per cent. And they were very very slow. Have returned both of them”

Helpful Report

Posted 3 months ago

If your item is eligible for returns, you can easily initiate the return through our return portal, just follow the steps below to return your item hassle-free: Go to "My Wowchers" or "My Voucher" and click on 'Need help?' for the item you wish to return. Look for the 'Want to return your item?' section. (If you don't see the 'Want to return your item?' section, please contact the merchant directly - their details can be located on the Wowcher/Voucher under merchant information) Select your refund option : "Wallet Credit" or "Cash" Click on the 'Start a Return?' button and follow the prompts to complete your return request. (If you don't see the 'Start a Return' button, follow the provided prompts to request a return or to contact the merchant directly.) Once your return is requested, you will receive an email containing a QR code and/or return label, just follow the instructions provided in the email to return the item. After the merchant receives your return, they will inspect the item then your refund will be processed within 5 working days from the time the merchant receives the return. Please note: If your item is damaged/faulty, take some photos as evidence in case of dispute from the merchant. The photo should display: The entire item (out of the box - if safe, please inspect the item even if the packaging is damaged). The packaging if available. Close-up and clear photos of the damage.

Posted 3 months ago

“It didn’ t work”

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Posted 3 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 3 months ago

PRICE DROP! Amazon Kindle Fire Tablet - High Performance 7" Touchscreen, Up to 16GB Storage | Wowcher Reviews