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PRICE DROP: Ottoman Storage Divan Bed with Plush Pebble Fabric & Memory Foam Mattress | Wowcher Reviews

2.8 Rating 49 Reviews
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I am not happy with the out come of the header board is loose and the mattress is not firm please advise
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Posted 8 months ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Many Thanks Wowcher Team
Posted 8 months ago
Nice finish to any bedroom and rather comfy.
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Posted 8 months ago
Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher
Posted 8 months ago
So the company itself were outstanding and very accommodating ensuring I had a suitable delivery date even ringing the day before to tell me a time they would be coming. The bed itself is the same as the picture and I'm told (it's my daughter's bed) that it's extremely comfortable. The only issue I have is that is it definitely not the same bed that I purchased. I ordered a divan bed which is meant to be pebble in colour yet the bed that has arrived is a deep brown colour. Other than the colour the bed is a good solid bed, very easy to assemble and good value for money.
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Posted 9 months ago
Thank you for your review! We’re glad to hear you enjoyed your experience and hope to continue inspiring you with great deals. Many thanks, Wowcher Team
Posted 9 months ago
Lovely bed did t need the mattress but thank u
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Posted 9 months ago
Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher
Posted 9 months ago
The beds good but the company leaves a lot to be desired van broke down after I had taken a day off work so couldn't deliver had to take another day off for delivery got delayed and was promised a good will gesture bit never heard from them
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Posted 9 months ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher Team
Posted 9 months ago
The old adage you get what you pay for rings true. One of the bases must have been made last thing in a Friday too, bolts missing to hold it together with the other base and and a bad fitting staple left in place so when the material was fitted, it’s just damaged it. Who needs quality control? Just as well it’s on the end that’s out of sight. I should really reject it but honestly can’t be hassled with the bother from other reviews I’ve seen elsewhere with Wowcher and Sleep Factory.
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Posted 9 months ago
Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher
Posted 9 months ago
Different colour than expected, appears to be a light beige on the picture, however in person it's a dark brown.
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Posted 9 months ago
Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. If you still need assistance, please do reach out via the contact section on your account. Many thanks, Wowcher Team
Posted 9 months ago
Review: I ordered a super king bed set, which was advertised as a two-person delivery, but only one person arrived and left it at my front door. Upon opening the package, I found three broken wheels. I contacted customer service, and they assured me of next-day delivery for replacements, but over a week later, I am still waiting. I reached out three times, and each time, I was given empty promises. The service has been disappointing, and the bed itself is just average in quality. Overall, not a great experience. Would not recommend.
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Posted 9 months ago
Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team
Posted 9 months ago