PRICE DROP: Ottoman Storage Divan Bed with Plush Pebble Fabric & Memory Foam Mattress | Wowcher Reviews

2.8 Rating 49 Reviews

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“Never use sleepyn as a company no communication and utter con artists will be seeking legal advice”

Helpful Report

Posted 2 months ago

Good Afternoon Chris, I am sorry that your order is delayed. I will be more than happy to look into a refund for your postage. Please let me know once you have received the delivery, and we will see what we can do to assist. Please wait as per the normal delivery timeframe where in as per it the order is still currently within the16 working day delivery period and is due to be delivered by 19 September 2025. Many Thanks, Wowcher.

Posted 2 months ago

“The bed has not been delivered I have emailed asking for a delivery date The date provided 9,9,25 the bed did not arrive The company had not replied to my emails”

Helpful Report

Posted 2 months ago

We are sorry to hear this. I have reached out to the merchant on your behalf. Please expect a response within 3 working days. (While these are our guideline times, the merchant might respond sooner.) If you haven't heard back from the merchant within that time frame, please contact us again for further investigation. You will also receive an email notification of the outcome. Kind regards, Wowcher

Posted 2 months ago

“Did not receive this bed on expected delivery date and no reply from seller after multiple times trying to contact them”

Helpful Report

Posted 2 months ago

Sorry to hear that - I have chased the merchant for you. Please await a response from the merchant within 3 working days (These are our guideline times, and the merchant could respond sooner). If in that time the merchant has not responded, then please come back to us to investigate further - You will also be notified via email of the outcome. Kind regards Wowcher

Posted 2 months ago

“Still not received delivery - company not answering emails or calls / taking this much further - disgusting and you shouldn’t be advertising this company- complete scam”

Helpful Report

Posted 2 months ago

“Unfortunately, my experience hasn’t been great. My mattress and bed frame delivery was rescheduled twice, with no notice on either occasion—only finding out after calling multiple times the first time, and receiving an email on the day the second time. This delay meant I couldn’t move into my new apartment and had to pay £50 per night to extend my stay elsewhere. As someone with a spinal disability, a proper bed is essential, and this has caused a lot of unnecessary stress. Customer service were apologetic but did not give us any compensation and the final delivery was 7 hours earlier than I was assured! Lucky I was home.”

Helpful Report

Posted 3 months ago

Good Afternoon India, Please accept my apologies for the inconvenience this has caused you. As I check the postage charges are clearly mentioned on voucher of £39.99 You had to allow up to 16 working days for standard delivery which was also mentioned on the voucher fineprint If you had the problem with the delivery you could have contacted us before Sorry, we cannot be able to pay any compensation for the postage charges now Many thanks, Wowcher

Posted 3 months ago

“Memory foam mattress turned out to be a sprung mattress - deeply uncomfortable. Terrible quality - under no circumstances should you be conned into thinking this is a good deal, it's not.”

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Posted 5 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Many thanks, Wowcher.

Posted 5 months ago

“The bed should of been delivered yesterday but the lorry broke down and can't be delivered until Monday 16th June .So disappointed as daughter down on holiday which the bed was for .once again the delivery didn't arrive and it took 5 attempts and but Tuesday 23rd it arrived and we are very pleased with the bed.”

Helpful Report

Posted 5 months ago

Thank you for your feedback, Please allow up to 16 working days for standard delivery after redeeming. Many thanks, Wowcher.

Posted 5 months ago

“The mattress wasn’t memory foam it was a stung mattress ! Disappointed”

Helpful Report

Posted 5 months ago

Thank you for your feedback, I'm sorry to hear of your experience, we will get back to you through email. Kind regards Wowcher

Posted 5 months ago