KILN DRIED BIRCH FIREWOOD FULL CRATE Reviews

4.7 Rating 83 Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

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Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

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“Good quality very dry birch, however didn’t receive the book in call from the courier as promised to arrange delivery date, got a text to tell me my crate was already out for delivery which can be a problem as I need to be home to move the contents as soon as they arrive. It would be so much better if tracking info could be supplied to the customer upon dispatch so that we can see when it’s at the hub and delivery depot, this used to happen with Palletways so if the book in call isn’t made you can still expect an automated message detailing delivery that day.”

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Posted 11 months ago

“Good quality logs , dry and very well packed to provide good value and minimal waste !”

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Posted 1 year ago

Trevor MELLOW

Verified Reviewer

“I haven't burnt any wood from this pallet yet but if is the same as the last one I know its going to be good. The pallet is also very useful to cut up for kindling.”

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Posted 1 year ago

Dear Trevor, We really appreciate your positive review and feedback. Thank so much for the kind words ! Kind regards, Lucy

Posted 1 year ago

Frances Barton

Verified Reviewer

“Really good logs, burn well with very little ash.”

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Posted 1 year ago

Dear Frances, We are very happy to hear that you are satisfied by our product! Kind regards, The LWC

Posted 1 year ago

“I should have ordered delivery via smaller van to allow easier access and off loading of the full pallet as no all terrain pallet handler on truck. Otherwise service was good.”

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Posted 1 year ago

“Very pleased with the firewood Used my moisture meter on it and it read 6% Good value for money Delivery driver was very helpful Will certainly use you again”

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Posted 1 year ago

Dear Ken, Thank you for the glowing 5-star review! We're thrilled to hear about your excellent experience with our firewood. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We can't wait to serve you again! Kind regards, The LWC

Posted 1 year ago

Michael Trott

Verified Reviewer

“Very good service, quality products, and if you have any problems there is always someone to contact. Thanks LW”

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Posted 1 year ago

“We have been having luxury wood for about 3 years now but this last twice our wood has not been very satisfactory. It is advertised at being Kiln Dried but one crate was all wet and this last create some is dry and some is showing wet. Just wonder what is going on with this.......”

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Posted 1 year ago

Dear Customer, We're truly sorry to hear about your experience. Please contact our customer service team at support@luxurywood.co.uk to discuss this matter further. We appreciate your feedback. Kind regrads, Lucy

Posted 1 year ago