KILN DRIED BIRCH FIREWOOD FULL CRATE Reviews

4.7 Rating 83 Reviews

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

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Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

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Steve Powell

Verified Reviewer

“I have bought logs from Luxury Wood a number of times and always been very pleased, but this time the pallet arrived damaged and many of the 'logs' are no more than glorified kindling, very small and not fit for anything other han setting the fire. If this is a sign of the product for the future, I will be going elsewhere.”

Helpful Report

Posted 9 months ago

Dear Steve, We want to sincerely apologize for the issues you encountered with your recent order from Luxury Wood. It's disappointing to hear that the pallet arrived damaged and that the quality of the logs did not meet your expectations. We value your feedback and are committed to addressing this situation. Please rest assured that we take your concerns seriously and will work to ensure that this is not a reflection of our products in the future. If there’s anything we can do to make this right, please let us know. We appreciate your loyalty and hope to regain your trust. Thank you for bringing this to our attention. Best regards, The LWC

Posted 9 months ago

“Great quality product. Delivered quickly and conveniently. Good price too”

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Posted 10 months ago

“Ordering and delivery was well organised. Logs look good not used any as yet.”

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Posted 10 months ago

“The usual quality service from L W Co. A well filled crate of timber of good quality , delivered on time and at a reasonable price. What more could you ask for.”

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Posted 10 months ago

Alistair Teague

Verified Reviewer

“Very pleased with the quantity to price very consistent length logs are bone dry and burn superbly”

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Posted 11 months ago

Brian Cowens

Verified Reviewer

“Excellent fuel for my wood burner supplied very quickly by an excellent supplier .”

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Posted 11 months ago

Robert PRICE

Verified Reviewer

“Neat, good service and delivered efficiently.”

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Posted 11 months ago

“Arrived quickly,driver had electric pallet hoist,placed easily on drive,quality dry logs, all perfectly sized,very happy.”

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Posted 11 months ago

Dear Customer, Thank you for the fantastic review! We're delighted that you had a great experience with us. Kind regards, The LWC

Posted 11 months ago