“Brought this product as an upgrade from sw4, and what a waste lf money that has turned out to be. the so called upgrade is not even a downgrade, none of it works the daw plugin or the system wide. the support is next to useless all they advised was to uninstall the program reinstall reboot and that should work, guess what it didn't. they then said the files and folders associated with the software needed to also be deleted along with hidden files and folders which i found a bit strange never the less i did this and still the damn thing doesn't work. it's safe to say this is a bogus product that's not for for purpose, hence why I want a refund”
“Can’t use this because since I paid for the upgrade, the app will not open. When I click on it, nothing happens. I have submitted a support ticket 10 days ago and not had a single reply. Very disappointed given that I have spent over 500 euros with this company on their various plug-in versions and microphone and headphones etc.”
“I have used the Reference 4 for nearly three years and I love the result, being able to hear my productions as they should sound, no matter where I am.
Expecting the same ease of use I was very much dissapointed after installing the SoundID upgrade. It take the GUI a couple of minutes to show the texts, while the background and audio signals are visible directly. I hva no idea why, and no response from the support yet.
I've not had time to reinstall the upgraded software, but that is next in line. I assume, and hope, that this is a small, yet annoying, bug. Besides that, the audio experience is exactly the same and I still trust what I'm hearing when the software is working!”
“I haven’t had the opportunity to use it. I sent in a request for tech support over a week aga and no response as of yet but have received other BS. Customer support sucks. The worst!!!!!”
“Defiantly an upgrade from Sonarworks Reference 4. I think it sound better and it has a lot more features.
However I would much like a lot more headphone presets, VINTAGE loud speakers!! More studio monitors. FOCALS SM9 presets yamahaa HS8's?”
