Hi Irene,
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm wishes,
Team Ringtons
Thank you so much for your wonderful 5-star review, Carol! We're delighted to hear you chose our Milk Chocolate Brazils as a Christmas treat. Your festive spirit truly brightens our day! 🎄🍫
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review, Daniel! We're thrilled to hear that you enjoyed the taste and quality of our Milk Chocolate Brazils. Your feedback means the world to us!
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review, Lesley! We're thrilled to hear that you enjoyed the Milk Chocolate Brazils in the past, and we hope they bring joy to your Christmas celebrations this year! Your kind words mean a lot to us!
Warm regards,
Team Ringtons
Thank you so much for your review, Denise! We’re absolutely delighted to hear that you loved our Milk Chocolate Brazils. Your enthusiasm truly brightens our day!
Sweet regards,
Team Ringtons
Thank you for your thoughtful review, Linfa! We’re thrilled to hear that you think our Chocolate Brazils are the best you've ever tasted. We’re so sorry you’re disappointed in the size. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Best wishes,
Team Ringtons
“I have had been gifted Ringtons chocolate brazils for the past few years and they are the best. This year I purchased a box to give as a gift but what a disappointment. The box is so small, not at all what I was expecting. I appreciate that everything is going up but I would sooner pay extra for a decent amount than get less.”
Thank you for your feedback regarding the Milk Chocolate Brazils. We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm regards,
Team Ringtons
