Hi Darren,
Thanks for your lovely review. We're thrilled Milk Chocolate Brazils are your go-to chocolate and hope they continue to brighten your day.😊
Warm regards,
Team Ringtons
“Ordered the Brazil nuts in chocolate and no doubt they will be lovely as usual. What I couldn’t believe was the shrinkflation of this year’s product versus last year. The product is significantly smaller than last year.”
Hi Lesley
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support
Warm regards
Team Ringtons
“Disappointed in the reduction of weight. Made them really expensive. I purchased them again this year, but did not realise you had reduced the weight.”
Hi there,
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm wishes
Team Ringtons
Hi Andria,
Thanks so much for getting in touch and sharing your thoughts about our Chocolate Brazils, we really appreciate it. We wanted to mention first that we care deeply about the quality of our products, and that’s something we’ll never compromise on.
Over the last couple of years, the cost of cocoa has risen significantly, and like many others, we’ve really felt the impact.
Rather than change the chocolates themselves or push the price of the bigger box up too high, we made the decision to reduce the pack size from 350g to 200g, and the price has been adjusted accordingly from £11.99 down to £9.99. That way, the chocolates stay just as you know and love them.
It wasn’t an easy choice, but we felt it was the fairest way to maintain the quality of the product while still making sure they’re accessible for our customers.
Please know we’re always working hard to balance quality, value and affordability, and we’re grateful for your understanding.
Warm regards,
Team Monty
Hi Pat,
Thanks so much for taking the time to get in touch. We couldn't agree more the thick covering of chocolate with the delicious Brazil Nuts will always be a crowd pleaser.
Kind regards,
Team Ringtons
Posted 8 months ago
Hi Pat,
Thank you for your 5-star review! We're delighted that you enjoy the Milk Chocolate Brazil Nuts. Thanks for choosing us and for sharing your thoughts. 😊
Kind regards,
Team Ringtons
Hi Daniel,
Thank you for your 5-star review! We’re thrilled you enjoyed the Milk Chocolate Brazils. Your kind words mean a lot to us. 😊
Kind regards,
Team Ringtons
Hi Susan,
Thank you for your 5-star review! We’re thrilled you enjoyed the Milk Chocolate Brazils. Your kind words mean a lot to us. ❤️
Kind regards,
Team Ringtons
