Hi Gillian,
Thank you so much for getting in touch and sharing your thoughts about our Chocolate Brazil's, we really appreciate it. We wanted to mention first that we care deeply about the quality of our products, and that’s something we’ll never compromise on. Over the last couple of years, the cost of cocoa has risen significantly, and like many others, we’ve really felt the impact. Rather than change the chocolates themselves or push the price of the bigger box up too high, we made the decision to reduce the pack size from 350g to 200g, and the price has been adjusted accordingly from £11.99 down to £9.99. That way, the chocolates stay just as you know and love them. It wasn’t an easy choice, but we felt it was the fairest way to maintain the quality of the product while still making sure they’re accessible for our customers. For transparency and to ensure our customers knew of the change we did highlight it in our product description on the website. Please see below
• Ringtons Milk Chocolate Brazils
• Limited Edition
• Brazil Nuts covered in smooth milk chocolate
• A firm festive favourite
• 200g Box
Go nuts for our famous Milk Chocolate Brazils! Crunchy, buttery Brazils are smothered not once, but twice in velvety milk chocolate - because once just isn't enough.
In order to maintain quality and value for money, this item replaces a 300g version sold previously. While the size has changed, it remains crafted with the same care and quality you expect from Ringtons.
Please know we’re always working hard to balance quality, value and affordability, and we’re grateful for your understanding.
Kind regards,
Team Ringtons
Hi Rosemarie,
Thank you for the 5-star review! We’re thrilled you think our Milk Chocolate Brazils are the best chocolate ever. We appreciate your support and hope you enjoy them again soon!
Kind regards,
Team Ringtons
“Bought these as Christmas presents as not many places stock Brazil nuts with chocolate on. If they're as nice as they used to be they'll be really good”
Hi Paula,
Thank you for the 5-star review! We’re glad the Milk Chocolate Brazils are your go-to gift. If there’s anything else we can help with, please reach out. 😊
Kind regards,
Team Ringtons
“Now a second rate product.
They were amazing in size and quality year in year out
From 2025 they are a disgusting insult to long customers who know exactly what’s changed. Reduced in size, the chocolate coating is now very thin, taste and texture changed. Avoid”
Hi Mark,
Thank you so much for getting in touch and sharing your thoughts about our Chocolate Brazil's, we really appreciate it. We wanted to mention first that we care deeply about the quality of our products, and that’s something we’ll never compromise on.
Over the last couple of years, the cost of cocoa has risen significantly, and like many others, we’ve really felt the impact.
Rather than change the chocolates themselves or push the price of the bigger box up too high, we made the decision to reduce the pack size from 350g to 200g, and the price has been adjusted accordingly from £11.99 down to £9.99. That way, the chocolates stay just as you know and love them.
It wasn’t an easy choice, but we felt it was the fairest way to maintain the quality of the product while still making sure they’re accessible for our customers.
Please know we’re always working hard to balance quality, value and affordability, and we’re grateful for your understanding.
Warm regards,
Team Ringtons
Hi Caroline,
Thank you for the 5-star review! We’re so glad Milk Chocolate Brazils are your husband’s favourite treat at Christmas. If there’s anything else we can help with, just shout.😊🎄🎁
Kind regards,
Team Ringtons,
