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Personalised Lion Backpack & Lunch Bag Gift Set Reviews

4.8 Rating 225 Reviews
Joanne Harris
Verified Reviewer
Beautifully packaged. Backpack was a present which they loved. Thank you.
Helpful Report
Posted 4 weeks ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 4 weeks ago
Clodagh Feehan
Verified Reviewer
I am still waiting on this item having placed the order over 3 weeks ago. Very poor customer service when I contacted the company.
2 Helpful Report
Posted 1 month ago
Hi, we’re very sorry for the delay and for the experience you’ve had. Unfortunately there have been delays affecting some international orders. This matter has been raised with our courier. We’re actively working to resolve this as quickly as possible and truly appreciate your patience. Your feedback is important to us, and we’re committed to improving our service going forward. Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Anonymous
Verified Reviewer
Incentivized
I love it, it is really cute!
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Annalisa Sciascia
Verified Reviewer
I absolutely love all your products but the lion backpack is definitely my favourite. I completely love it.
Helpful Report
Posted 1 month ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 1 month ago
Phillip Carruthers
Verified Reviewer
STILL waiting on the delivery Chased this with you last week STILL waiting on your response
Helpful Report
Posted 2 months ago
Hi, we’re very sorry for the delay. We’ve emailed you asking to confirm the delivery address, as it seems there may be an issue with the details provided. Please have a look at the email and get back to us so we can resolve this as quickly as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Michelle Gayle
Verified Reviewer
The bag was better than expected, so cute. Purchased it for my son’s first day at nursery. Was able to get his first and last name on the bag. Nursery staff will definitely be able to identify who this bag belongs to. Love it. So trendy
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
They are so cute . I didn’t realise the lunch bag name was stuck on instead of embroidered. I do understand why . Also the parcel was left in the rain so the box was damp and soggy .
Helpful Report
Posted 2 months ago
Hi, thank you for your review! We’re glad to hear that you think the items are cute. Just to explain, we’re unable to embroider the lunch bags as this would damage the insulated lining. We’re very sorry to hear that your parcel was left in the rain. We completely understand how disappointing that must have been. We really appreciate your support and feedback! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Alexandra Soares
Verified Reviewer
Very good quality. I like it very much. The name is stitched and quite resistant.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago