Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry for the delay. We’ve emailed you asking to confirm the delivery address, as it seems there may be an issue with the details provided. Please have a look at the email and get back to us so we can resolve this as quickly as possible.
Best regards, Aleksandra, Management Team, My 1st Years
“The bag was better than expected, so cute. Purchased it for my son’s first day at nursery. Was able to get his first and last name on the bag. Nursery staff will definitely be able to identify who this bag belongs to. Love it. So trendy”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“They are so cute . I didn’t realise the lunch bag name was stuck on instead of embroidered. I do understand why . Also the parcel was left in the rain so the box was damp and soggy .”
Hi, thank you for your review! We’re glad to hear that you think the items are cute.
Just to explain, we’re unable to embroider the lunch bags as this would damage the insulated lining. We’re very sorry to hear that your parcel was left in the rain. We completely understand how disappointing that must have been. We really appreciate your support and feedback!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This is the cutest little backpack! I haven’t used it yet but have showed it to everyone and it looks like such good quality and the embroidery is so clean! Love!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re sorry for the delay. We can see that an investigation has already been raised regarding your order, and we will be in touch via email with an update as soon as possible. Thank you for your patience.
Best regards, Aleksandra, Management Team, My 1st Years
