“Setting up the hdr-1800t was pretty easy, it replaced an old Thomson set top box. This box has many other features than my old box. The only problem I have found is the itv channel is often freezing. I have disconnected the tv aerial and replaced the co-axle with a new one which gave a better signal and thought that had solved the problem but half an hour later the same thing happened. This is a refurbished box so wondering if anyone has had the same problem or any solutions. Otherwise I am happy with the box.”
“Very pleased with the performance - so far!
Disappointed that it didn't come with wi-fi dongle.
Rather annoyed that I have to have the unit turned on in order to watch live TV. I've never had to do this with any other PVR - tape-based or otherwise. Is this the way it's meant to be?”
“Nice and easy to use with good features.
I previously owned the 9300t. This is a good update on that model. I particularly like the way the recording index is set out.”
“A few niggling problems on start up which I felt the customer help, via email, was not very good. Maybe the answers were correct but they came over as brusque and somewhat dismissive.
Not able to resolve the problem I returned the unit.
I have to say in their defense the return was handled with speed and courtesy.”
“I had a Humax box prior to this one and had the best part of 10 years of use before it broke so I didn't hesitate to buy another especially when I saw this one on offer, a great buy and very pleased with the box, a big improvement on the older model.”
