“Excellent for parking as only minutes walk to the departures, perhaps better signage at entrance too car park would help, as wasn’t sure where exact entrance was, would definitely use again, and recommend to others!!”
“Very well located and reasonably priced if you book well enough in advance. If I have a comment it is that the manner you enter if you have pre booked is not always clear. Also, we had a problem on the way out when it wanted to charge us £270! That was quickly fixed with no issues at all by the remote operator, despite it being well after midnight.
Very busy at all times so finding a vacant space takes patience, but there is always one there.”
“I was pleasantly surprised that there were plenty of spaces when I arrived. However despite prepaying for the car park when I was leaving the barrier display said I owed £200 which was a shock. When I pressed the help button I was told that the automatic recognition camera was not working on the day I arrived and the barrier was lifted for me.”
“Both times I've parked here recently, and paid in advance, on exit I've been faced with a huge amount to pay because the system hasn't recognised my licence plate. A quick call through to the customer help has sorted it, but I could do without the worry!”
“The reason I have marked it down as poor was due to the fact that despite paying in advance I did not receive a ticket when I approached the barrier as I expected, I pressed the button and spoke to someone to advise them of the situation and he told me to press for a ticket, which I did and this allowed me into the Terminal Surface Parking, on return to Edinburgh I inserted the ticket into the barrier to be informed that I was due to pay £270.00, I reversed to the main payment station, pressed the button to speak to someone who took my details, asked me to insert the ticket into the machine, which I did, a new ticket was produced which allow me to exit the airport parking, my review of poor may seem harsh however this also happened to me on a previous occasion when I returned from holiday September 2020 and also happened to my brother in law when we returned from our holiday September 2022. I just believe if you pay in advance you should not have this issue, which let's be honest is not the biggest issue in the world at present however I thought it worth mentioning.”
“Easy to find, well signposted. On leaving car park , inserted card then display showed payment of £305 +, despite car park being prepaid. Tried a few times which was rather alarming. Spoke to attendant on telecom and he immediately remedied. Otherwise trouble free.”
