“We've used the Terminal Surface Parking at Edinburgh airport before, but returning this time, we were delighted to find that nobody had keyed the passenger door or front wing of our car!
So no need to pointlessly contact Edinburgh Airport Customer Services, or waste time asking if they could check their CCTV, or be blanked when asking for the contact details of their manager/Director.”
“East quick access to the terminal.
However was unaware of 2 hours Grace either side of flight times until I had made the payment.
As my flight arrived at Edinburgh at 23.30 I paid for 3 days whereas if I'd known earlier about 2 hours grace I would only have needed to pay for 2 days. This benefit could be made clearer at start of the booking process.”
“Second time we have prebooked terminal surface parking. Convenient for terminal. On the way home quicker when you have a late flight, out of arrivals and your car is a short walk away. Booking process is clear and easy with good information in follow up email. Will use again.”
“0vercrowded and poorly organised. Pushed further from the terminal by the "fastpark" facility. Greedy airport !
Single exit route was blocked by vehicle picking up passengers too lazy to walk to the ridiculous, temporary, bus shelter that is the current pick up area and even further from the terminal...in the rain.
Airport have as usual forgotten the "service" element of their existence and instead are greedy.”
