“Everything ended up great but initially, my visit didn't start well. I was advised that the barrier would open due to recognition of my number plate. The barrier didn't open! I took a ticket and was worried for the rest of my trip that I was in the correct car park!”
“Nice and convenient for the terminal. Plus we took our "fat" car by accident, spaces are narrow for 4x4's, but only one minor scratch, but we'd take a smaller car next time”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“No issues with ticket this time, two previous times pre-paid ticket asked for payment at the gate. Strange they never asked for a review on those occasions.”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
