“Not as clearly signposted as I thought as somehow ended up in the pick up drop off area and had to pay £4 to get out. Once I found it, it was fairly easy to find space and leaving was quite smooth as well.”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Trying to find the car park early in the morning proved a very difficult and stressful situation. I ended up driving round and round for almost 30mins. I stopped two members of airport staff and neither were able to tell me exactly where the car park was. Once parked it was a very short stroll to the terminal which was handy. I would not recommend this car park due to this. I did park in the fast track valet car park previously and would recommend this as it’s well sign posted.”
Thank you for your review.
Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required.
Kind regards,
Customer Support Team
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
