“No problem at all accessing carpark, although it was very busy. Spaces are quite tight for the large car, but thankfully no damage on my return.
Very convenient for airport terminal. Will definitely use again”
“Parking was Ok, but signage could be improved. I got lost on the way in and ended up at a pay barrier; had to call for help.
The going out, from the terminal, also found signage unhelpful. And when I got to the barrier and put in the ticket was told I had to pay £200, although it was pre-booked and pre-paid. Fortunately, the woman who answered the call when I pressed the button was helpful; in letting me out.”
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind Regards,
Customer Support Team
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
Thank you for your review.
Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required.
Kind regards,
Customer Support Team
