“I'm very happy to used mid stay parking but when I left it the system tried charge me 120£. Men on intercom was very helpful and quickly help me with that.”
Thank you for your review. We always encourage passengers to pre-book parking. We offer car parking pricing for 2 years in advance for different lengths of stay. Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
“Easy convenient access to terminal, just a short walk. Price is good if you pre-book well in advance.
Had a problem exiting, which I have not experienced on any previous visits, as the machine would not accept my card. Spoke over the intercom and the problem resolved very quickly.”
“Not great as my plane was cancelled at stansted so we were stranded until the following day. I tried to see if I could contact the parking to explain but no only told me to manage my booking and rebook another day. Well it was rebooked from 11.30 pm till 12.30 the following day so not even 24 hours and I was charged an 34.99 also when I come to get out of the carpark at the barrier it stated I over stayed and needed to pay another £20.00. Don’t think I’ll be using this service again to be honest”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“I was delayed a week on the return as my 88 year-old mum was in a French hospital after a fall. Thank you for not charging the additional fees and extra charges. That was magnanimous of you and I, and my mum, appreciate it.”
