Thank you for your review. Over the last few weeks we have had some issues with our ANPR cameras. We are currently working to get a solution in place for this and appreciate your patience whilst we work on this.
Kind regards,
Customer Support Team
“I always use your car parks and would have rated it 5 stars but I always have to ring for assistance when I leave as my number plate is not recognised and I am asked to pay. This has happened several times. Not much of a moan but when you return to the airport you wan t to get home as soon as you can.”
“The muti-storey is good for quick access to the terminal and is well priced if booked in advance. However, there is a real issue with pre- paid ticket at the exit barrier. The last three times I have used it the machine never recognises the ticket and I have to call the desk. Every time they tell me the system did not 'pick me up on entering'. What is the point of this if it never works!”
Thank you for your review. We have had some issues with our ANPR system over the last number of weeks. We are working with our suppliers on getting a fix implement. Thank you for your patience whilst we work on this.
Kind regards,
Customer Support Team
