“Reasonable charges. Clearly signposted to access parking. Free fast track is good and works fine but the route is a little awkward for those with mobility issues.”
“Had to go L5, which might have been fine but no luggage trolleys so had to go all the way into to the terminal building to find any trolleys - but with only one of the lifts working it look longer than it should.
Overall it could have been significantly better with simple logistical provisions”
Thank you for your review,
I understand how frustrating it will have been to discover there were no trolleys available. Our trolleys are in constant rotation, which means once they have left an area, they must be collected by a member of staff, and processed back into their designated zones. This unfortunately takes time, and on this occasion has meant that the area you were in had no available trolleys.
Kind regards,
Customer Support Team
