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Support Desk Reviews

4.7 Rating 628 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
five star super stars - emailed a question/issue and resolved in a couple of hours followed up with a personal call from Mike - outstanding service
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Posted 3 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Gentleman dealing with query was very helpful, friendly and efficient. However, it took nearly 2 weeks from logging the ticket, to receive a call regarding this.
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Posted 3 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Mike was so helpful, efficient and knowledgeable. He even followed up with a phone call in the afternoon to make sure that we were happy with the result. Thank you Mike ⭐
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Posted 3 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Always helpful
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Posted 3 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Very informative and resolved my issue.
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Posted 4 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 4 years ago
Thank you for your review! We appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 3 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Very disapointed in the lack of help regarding printing rota's
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Posted 4 years ago
Which version of CoolCare do you use? CoolCare4
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Matt resolved my issue quickly and explained what I had done wrong
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Posted 4 years ago
Thank you for your review! We really appreciate taking the time to share your thoughts on our service at CoolCare. We are pleased that Matt was able to resolve your query quickly and efficiently. We are proud of our exceptional team! With best wishes from, The CoolCare Team
Posted 4 years ago