Support Desk Reviews

4.7 Rating 680 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“I used the online chat function. They were very quick to reply to my query, and gave me the answer I needed.”

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Posted 2 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and we are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we are happy you found our support team responded quickly and were helpful. With best wishes from, The CoolCare Team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Support helped me solve a problem with two members of staff and their positions”

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Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we are happy you found our support team helpful. With best wishes from, The CoolCare Team

Posted 3 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Sam is always very helpful and communicates well. Nothing is too small and I feel able to ask question even if they are not relevant to the training we are doing at the time.”

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we are happy your queries are resolved to your satisfaction. With best wishes from, The CoolCare Team

Posted 3 years ago

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“Did not resolve problem, given false information. I was informed one of my staff was booked on 2 shifts on different houses - she was not.”

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Posted 3 years ago

How knowledgeable was the CoolCare team member?

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How timely was the service?

“Use the chat icon on cool care and wasnt left too long before help arrived”

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we are happy you found the chat icon helpful. With best wishes from, The CoolCare Team

Posted 3 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick responce”

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we will pass your feedback on to our Support team. With best wishes from, The CoolCare Team

Posted 3 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we always try to answer queries as quickly as possible. With best wishes from, The CoolCare Team

Posted 3 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

Author didn't leave any comments.

Helpful Report

Posted 3 years ago

Thank you for your review! We really appreciate taking the time to share your review regarding our service at CoolCare and are delighted that you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience and we will pass your feedback on to our Support team. With best wishes from, The CoolCare Team

Posted 3 years ago