How knowledgeable was the CoolCare team member?

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“quick response from the help desk and my question was answered which enabled me to make the changes.”

Posted 2 years ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“couldn't ask for better customer service, very good support thank you”

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Posted 2 years ago

Thank you for taking the time to review our service, we really appreciate it. Regards The CoolCare team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“hi your very helpful but this is the 3rd time ive asked for the QR code so i can print off and put on the notice board, i still havnt recieved it?”

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Posted 2 years ago

Thanks for your review. We have contacted you directly regarding the QR codes which you should have now received. Regards The CoolCare team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

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Author didn't leave any comments.

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Posted 2 years ago

Thank you for your review!

Posted 2 years ago

How knowledgeable was the CoolCare team member?

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“Thanks for sorting this issue out do quickly and efficiently”

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Posted 2 years ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team "

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very efficient and i got the answer i needed”

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Posted 2 years ago

Thank you, Karen, for the 5-star rating of our Support Desk. We appreciate that you found us very efficient and that you received the answer you needed. Best wishes The CoolCare team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“The Customer Service Agents were very helpful and offered a quick resolution. they were quite pro-active in probing. Keep up the Great Work! Wishing you a Happy and Prosperous New Year 2024”

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Posted 2 years ago

Thanks for your review - we really appreciate your feedback and we're glad we were able to support you to get to a quick resolution. Best wishes from The CoolCare team

Posted 2 years ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very helpful”

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Posted 2 years ago

Thanks for your review -we really appreciate it Best wishes from The CoolCare team

Posted 2 years ago

Support Desk Reviews