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Support Desk Reviews

4.7 Rating 703 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Worked with me to sort out the issue”
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Posted 2 years ago
Thanks for your feedback - we really appreciate it!
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“I recently encountered an issue the day after Boxing Day. Despite the Christmas period, their customer service team impressed me with their quick and effective response. They addressed my concerns promptly, demonstrating a commitment to customer satisfaction. The team's professionalism and friendliness stood out, turning a potentially stressful situation into a positive experience.”
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Posted 2 years ago
Thank you so much for your 5 star rating, Francesca! We really appreciate your positive review. It means a lot to us that our Customer Service team was able to address your concerns and provide a positive experience during a stressful situation. We look forward to continuing to provide you with helpful and friendly service. Regards from the CoolCare team
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Excellent service”
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Posted 2 years ago
Thanks so much for your review!
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“I've spoken to Mike a few times and he is always cheerful and always happy to help.”
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Posted 2 years ago
Thanks for your review - we really value your feedback Best wishes from The CoolCare team
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“The team member was very helpful and quick to respond to my question.”
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Posted 2 years ago
Thanks for your review! Regards The CoolCare Team
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very helpful and knowledgeable”
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Posted 2 years ago
Thanks so much for your review Lindsay Regards from The CoolCare team
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 2 years ago
Thank you so much, Cecilia, for your 5-star rating We truly appreciate your feedback and we hope to continue to provide you with exceptional service in the future. Best wishes from The CoolCare team
Posted 2 years ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
“Very quick response from Phil and my question was answered promptly.”
Helpful Report
Posted 2 years ago
Thank you for your review. We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. With best wishes from, The CoolCare Team
Posted 2 years ago