Support Desk Reviews

4.7 Rating 703 Reviews

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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

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How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick response”

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Posted 1 year ago

Thank you for your review! Best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very helpful”

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Posted 1 year ago

Thanks so much for your feedback, we really appreciate you taking the time Best wishes from The CoolCare team

Posted 1 year ago

“The lady was quite helpful but I didn't manage to rectify my problem. She said I need a desktop because maybe my phone is c the problem”

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Posted 1 year ago

Thanks for your feedback - we'll come back to you directly with some more information. Regards from the CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Responsive timely support Helpful staff”

Helpful Report

Posted 1 year ago

Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Very easy to get through to”

Helpful Report

Posted 1 year ago

Thanks so much for your feedback- we really appreciate it! Best wishes from the Coolcare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

How timely was the service?

“Quick & helpful response. Talked me through one query. Thank you Phil.”

Helpful Report

Posted 1 year ago

Thanks for feedback - we really appreciate it and we'll make sure we pass it on to Phil. Thank you. With best wishes from the Coolcare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“i got immediate support from your team. really appreciate for that”

Helpful Report

Posted 1 year ago

Thanks for taking the time to send us your review - we really appreciate it Best wishes from The CoolCare team

Posted 1 year ago

How knowledgeable was the CoolCare team member?

Were all your questions fully answered?

How timely was the service?

“Quick and thorough response. Took a while to get to the solution but did get a solution. While the system wasn't wrong as such, made a suugestion as to how it could be improved/developed with a bit more thought towards the actual user experience but that was dismissed out of hand. I think customer feedback should be at least be considered as you never know - you might actually learn something from them! After all, isn't that the point of reviews like this?”

Helpful Report

Posted 1 year ago

Thanks for your review - we really appreciate it. We will come back to you directly in relation to your comments. With best wishes from The CoolCare team

Posted 1 year ago