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Support Desk Reviews

4.7 Rating 685 Reviews
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Phone:

01133853853

Email:

info@CoolCare4.co.uk

Location:

Helios 47 Isabella Road,
Helios 47 Isabella Road
Garforth
LS25 2DY

How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 1 year ago
Thanks for your feedback - we really appreciate you taking the time to let us know what you think of the service you receive from Coolcare. Best wishes from the CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Sarah was absolutely amazing and I was able to sort this problem immediately with her help. Thank you so much
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Posted 1 year ago
Thank you so much for your review - we really appreciate you taking the time. We'll make sure that we pass on your feedback to Sarah. Best wishes from The CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
Thank you for your review! We really appreciate you taking the time to share your thoughts on our service at CoolCare. We're so pleased you are happy with the service you are receiving from us. CoolCare is on a mission to deliver a superb customer experience so we will all continue to strive to find ways to make our products and services even better. With best wishes from, The CoolCare Team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Excellent service.
Helpful Report
Posted 1 year ago
Thanks so much for your feedback - we really appreciate you taking the time to let us know how you rated our service. Thank you! Best wishes from The CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
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Posted 1 year ago
Thanks for your feedback Harry! We really appreciate it. Best wishes from The CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
Thanks for your feedback! Best wishes from The CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
I cant thank Steph enough for the prompt support today. Many Thanks. I have contacted coolcare twice previously to request the same information only to be told they couldnt supply it and I needed to do it my self - even whern I explained I was struggling.
Helpful Report
Posted 1 year ago
Thanks for your feedback - we'll make sure to pass on to Steph. We do upgrade our processes in response to customer requests so Steph was able to assist in this case. Thanks again. Best wishes from The CoolCare team
Posted 1 year ago
How knowledgeable was the CoolCare team member?
Were all your questions fully answered?
How timely was the service?
Zack - help desk - was very efficient and helpful and identified the issue very quickly. Thank you for excellent support and customer service.
Helpful Report
Posted 1 year ago
Thanks so much for taking the time to let us know about the service you received from CoolCare. We'll make sure to pass your feedback on to Zack. Best wishes from The CoolCare team
Posted 1 year ago