“Staff were friendly and the drop off was seamless. However, I had to wait 20 minutes from the time I called for the "greet" on return. Clearly that wiped out any advantage over using off site parking with short bus ride. I missed my meeting and had to take the afternoon off...”
“Very friendly and efficient. Came very promptly with the car when we returned too. Just watch the parking charges that you have to pay. They are upfront about this but they want cash when you drop off.”
“I paid for the VIP meet and greet service for a 4 day trip.
I Phoned the number provided when i arrived to be told I should of phoned 15 minutes before arrival and that if I stay in the drop off zone for longer then 15 minutes then I would recieve a £25 fine. I had to move my vehicle to a different area of the airport so not to be find. The meet and greet driver met me and took my vehicle. He handed me a scan code and informed me that I need to pay the £5 charge for the drop off zone within 24 hours otherwise i would recieve a fine. I did not know i would have to pay when I had already pre paid for the meet and greet service.
On my return I rang the number after I collected my cases and made my way to the express pick up zone. My vehicle arrived within 5 minutes of making the phone call. I checked my vehicle over. My dash cam had been unplugged so there was no dash cam footage since dropping my vehicle off. There was also a small dent on the nearside door that had a black mark. I pointed this out to the drop off driver and asked is there a pre check damage report from when I dropped the vehicle off. I was passed this and it shown no damage recorded when I dropped the vehicle off. The drop off driver said there is no evidence that the damage has been caused while stored at there car park.
Due to the fact I paid in advance for the service and then had to pay a further drop off fee and a pick up fee of £5 each time and the fact there was damage to the vehicle and that my dash cam had been unplugged then I will be avoiding this service at all costs in the future.”
