“Easy to drop off car. Impressed that with my flight arriving early MBW called me and arranged for the car to be available early. Altogether an efficient service, would recommend.”
“The team, led by Phil, are without fail professional and efficient at every touch point. Always friendly and helpful. They have a keen eye on flight arrival times and my car was already waiting for me on Wed 4th Dec on my return. Brilliant service again. Thank you”
“At drop-off, the guy at the counter was rude and charged me £7.50 because I didn't call ahead, which apparently is in the Ts&Cs. I have used this service about 10-15 times per year and never had to pay because I didn't call ahead, so clearly, you don't know your customers. Gladly, there are other providers available that I will use going forward.”
“Really disappointed with my experience at MBW. I have used this company in numerous occasions over the last 5 years and would have always given 5 stars but my most recent experience was poor at best. I followed their procedure and called them once I had collected my luggage and went straight to the car collection point. My car was waiting for me but I was greeted with “you have 5 minutes left to get out of the car park.” When I reached the exit barriers I had to pay a further £6.50 to exit. Will be re-thinking my parking arrangements for the next trip.”
