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Best Western Heathrow Ariel Reviews

3.2 Rating 60 Reviews
We were disappointed as not up to the usual standard. We chose BW especially as good experiences elsewhere. Diuble bed was extremely small, no space for cases or clothes. Shower very ineffective and small. Positives were basically clean, staff polite (but it seemed as though they'd never seen an APH booking before). Wish we'd gone elsewhere.
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Posted 7 months ago
Clean, comfortable room. Nice and quiet. Restaurant had very nice food and service. Very friendly staff.
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Posted 7 months ago
This hotel is very tired and the facilities are lacking. The room, and the restaurant, were both very cold. I would not recommend this hotel or choose to stay here again.
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Posted 1 year ago
a unique circular building - basically a perfect location for an outbound flight. Pleasant room, good bar, on site car park, just very convenient all round
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Posted 1 year ago
Rooms are very dated Thread bare carpet in places Dirty rubber shower mat provided Shower head coming away from the wall. Tile under the bathroom sink cracked. Pillows on the bed had seen better days. Receptionist tried to charge extra for parking when it was clearly included in the package I booked, showed him my confirmation email and he still wasn't convinced it was paid for.
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Posted 1 year ago
Easy access and parking. Clean room with soundproofing and view across runway. Friendly staff.
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Posted 1 year ago
A great hotel for the night before our flight. Nice restaurant for evening meal. All staff we encountered were very helpfull
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Posted 1 year ago
Very conveniently located. Spotlessly clean. Good food. Staff friendly and efficient. Happy to recommend.
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Posted 1 year ago