“I made a mistake in my booking and I needed to amend it - I sent 2 emails to APH which remain unanswered, I sent a FB message again this remains unanswered- finally I received a unhelpful response via Twitter.
I managed to email Park Giant who responded within the hour and were extremely helpful taking me through the procedure
Will book direct next time not via APH”
“Great service - good value and easy to follow instructions for drop off and pick up. Dropping the car off was Quick and easy and we then had a prompt pick on our return. Would recommend the service.”
“Arrival went well and no hiccups. Return waited c.45 minutes for car despite phoning twice as requested. We were told the car was at the barrier and would be 5 minutes, it arrived 15 minutes later. Not what you want when you pay for meet and greet! Drivers were polite, I think they need more of them!”
“Booking with Park Giant was super easy. The instructions sent to me with the booking confirmation were clear and comprehensive. The driver was waiting for me on arrival and departure.”
“Have to call many times before they come and collect car and again when you are waiting to collect. Lots of waiting around and barely any English spoken.”
“Very happy with these guys. They were the best price for our trip and I really can't fault the service. Entire procedure was quite simple to follow as well. One minor thing was the car was returned a little bit muddy, but not a big deal.”