“Instructions very good
Contact numbers provided answered very promptly,
No waiting for car on return and no mud in or out of the car
Car parking ticket in price good
All and All very good job.”
“No issues – the process was relatively simple. For departures, a call was made 30 minutes before arrival. On arrival, calls were made twice: once at landing and again at baggage reclaim. An agent was available at both points, and there were no delays.”
“No one around when we arrived and had to wait 10 minutes for someone to aapear. On return the car was absolutely filthy (not how it had been left with them a week before) on both the outside and the inside the drivers clearly hadnt taken any care getting in and out of the car and tracked loads of muck in on the mats, door step and door cards.
Would I reccomend them, well not the worst but a million miles from the best”
“"The service was simple and easy to use, and the price was good. The only negatives were that the car was returned very dirty – which is understandable after being kept outside for two weeks – and that the customer interaction over the phone could be improved. On both drop-off and pick-up calls, the representative was short and blunt, bordering on rude. Overall, the service is acceptable for the price point, but there are definitely areas that could be improved.”
