“Efficient answering of all phone calls. They were waiting in the airport when we arrived to depart. When we had landed and collected our luggage they said they would be 10-15 minutes and they were there in less than 15mins. Very effecient.”
“Very good service; only thing I would mention is that the requirement to contact PGH before you arrive at the airport should be made clearer (eg. in bold on notification) - I missed this and I suspect it's happened before.”
“Very impressed with the service. Someone was ready and waiting when we arrived at Heathrow and car arrived back promptly on our return.
Unlike other Meet and Greets this seemed better Tun and profesional with paperwork been provided and great and clear directions given.
Will definitely use this company again.”
“Always worry about using off site parking BUT this was a very good service - met immediately for departure and arrival - the car showed about 9 miles used for the parking side once left. I would use again 100% - polite and immediate service thankyou x”
“I was disappointed by Park Giant service. It should be a meet and greet but I had to call them several times for them to send a driver to collect the car and another 3 times for the driver to drop the car. The car was also left open in their parking so I had to remotely close it on the app while I was on holiday. I am really disappointed by their customer service as they were really rude.”
“Everything was done as advertised.
Car was collected on time and on return, I telephoned them twice as instructed advising the company of our progress - car was then returned promptly.”
