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Park Giant Heathrow Reviews

4.5 Rating 2,358 Reviews
Good comms, friendly staff, prompt pick up and delivery of my car. The negatives - for reasons I can't begin to understand the driver decided to overwrite my seat memory settings, so instead of just pressing memory 1 and it all going back to normal - it changed to the settings for a much shorter person. No issue with them changing the seat position as we need them to drive safely, but they did not need to save the settings.
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Posted 2 years ago
The instructions were clear and the telephone operators helpful. The operative was polite and came quickly to pick up the car, and drop it back at the correct time. I would recommend them !
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Posted 2 years ago
Slightly abrupt on the phone, however I can ignore that, as I turned up and quite literally took the bags out of the car and they took it and then upon return only had to wait 10 minutes for the car to arrive (bags came fast!). Price was great for nearly 3 weeks. Just one point for sensitive people, there is a slight possibility that your vehicle could end up in an accident! We all take our chances using a company like this, just deal with it, if you can’t, take a mortgage out for parking at the airport! I’ll be using them again!
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Posted 2 years ago
From beginning to end we had fantastic service with great communication. Would highly recommend
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Easy n quick service, I went onto wrong floor and this was no trouble, a man was sent straight to me and took the car, I would definitely do this again, all nice gentleman
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Posted 2 years ago
General service offering is good however the manner of the onsite staff could be considered to be quite abrupt, bordering on the rude.
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Posted 2 years ago
After landing from the USA we called Park Giant at 0730 and went to level 3 short stay car park to wait. We ended up waiting until 10 a.m. - in a cold, windy car park with a seven year old. We made a total of 6 calls and were told the car was on its way. No fun and we won't be using Park Giant again.
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Posted 2 years ago