“Very good service, on time, courteous, professional, and looked after my car well! Only thing that APH / Edward Lloyd could do better is explain additional fees charged by Heathrow for pickup & delivery carparks prior to purchase.”
“There was a 30 minute wait for our car on return as apparently there was a broken down lorry on the approach road. Maybe not our driver’s fault but irritating all the same after a long flight.”
“It’s the only company I now choose for all my airport parking. You get a proactive checkin call 30mins before drop off. The team are courteous and only too willing to work with the customer with pick ups and drop offs. On our last occasion we waited less than five minutes outside Terminal 5 after calling them.”
“The process, once the booking issues had been sorted out, was very smooth.
The only potential issue was being threatened to be charged another £30 due to BA changing the flight number of our return flight, despite the timings not changing at all.
Thankfully common sense prevailed!”
